Surgical Scheduling Coordinator

University of Maryland Medical System Corporation; Bel Air (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

University of Maryland Medical System (UMMS) seeks a Surgical Scheduling Coordinator to coordinate elective procedures and support daily administrative operations. The role acts as a liaison between physicians, offices, patients, and clinical teams to ensure an efficient scheduling process.

The coordinator will schedule cases, gather required information, resolve conflicts, arrange equipment and supplies, and provide outstanding front-desk service while maintaining records and reports in a

Qualifications

• High school diploma or equivalent required; associate/bachelor's preferred.
• Experience in medical/healthcare scheduling or clerical work.
• Proficiency with scheduling systems and electronic records.
• Strong communication and organizational abilities.

Responsibilities

• Coordinate and schedule elective surgical procedures with accurate postings and documentation.
• Collaborate with physicians, offices, and clinical teams to gather scheduling information and resolve conflicts.
• Coordinate equipment, instruments, and supply needs for efficient surgical operations.
• Provide exceptional customer service by handling front-desk duties and assisting patients, visitors, providers, and staff.
• Maintain records and generate reports to support department workflow.

Skills

Organizational skills

Verbal and written communication

Customer service

Multitasking

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Tools

Scheduling systems

Electronic health records (EHR)

Microsoft Office

Job description

Job Requirements

At the University of Maryland Medical System (UMMS), we are committed to providing exceptional healthcare through innovation, collaboration, and compassionate service. Join a team that supports patients throughout their healthcare journey and plays a critical role in delivering outstanding surgical care.The Surgical Scheduling Coordinator is responsible for coordinating elective surgical procedures and supporting the daily administrative operations of the practice. This role serves as a key liaison between physicians, physician offices, patients, and clinical teams to ensure an efficient and seamless scheduling process.

Primary Responsibilities:

• Coordinate and schedule elective surgical procedures, ensuring accurate and timely case postings while maintaining scheduling records and documentation.
• Collaborate with physicians, physician offices, and clinical teams to gather required scheduling information, resolve conflicts, and communicate schedule changes.
• Coordinate special equipment, instrument, and supply needs to support efficient surgical operations.
• Provide exceptional customer service by answering phones, assisting patients, visitors, providers, and staff, and supporting front-desk operations as needed.
• Maintain departmental workflow by updating records, compiling reports and statistics, supporting a positive team environment, and performing additional administrative duties as assigned.

Work Experience Education:

• High School Diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• Experience: Minimum of one (1) year of clerical experience in a medical or healthcare setting required.
• Previous scheduling experience in a physician practice, ambulatory setting, or hospital environment preferred.
• Preferred experience with surgical scheduling
• Computer proficiency required.

Knowledge, Skills & Abilities:

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Exceptional customer service abilities and professional telephone etiquette.
• Proficiency with computer applications, scheduling systems, printers, fax machines, and electronic records.
• Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
• Strong attention to detail and accuracy.