Surgical Scheduling Clerk

Kaiser Permanente; Palmdale (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Kaiser Permanente in Palmdale is seeking an on-call Surgery Scheduling Assistant to coordinate pre-operative exams, schedule surgeries (inpatient and outpatient), and prepare various statistical reports. You will interact with patients, families, physicians and hospital staff to ensure timely scheduling and accuracy of forms.

The role requires 2 years of medical scheduling experience, strong typing skills, and knowledge of pre-operative tests. Availability for varying days and hours is expected.

Qualifications

• Two years medical office or clinic experience scheduling pre-surgery workups and/or surgery appointments.
• Typing 25 wpm or as required by facility.
• Knowledge of pre-operative test requests and screening procedures.
• Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.

Responsibilities

• Processes and/or schedules all surgery scheduling requests and coordinates and schedules all pre-operative appointments.
• Collects surgical service statistics and monitors block utilization.
• Interacts with and assists patients and family members, in person and telephonically, in scheduling surgeries and ancillary activities including preoperative exams and completion of required forms.
• Assume other activities and responsibilities from time to time as directed.

Skills

Typing 25 wpm

Communication skills

Medical office scheduling

Education

Medical Terminology course

Job description

Job Summary:

Under direct supervision, schedules patients for surgery. Duties include but are not limited to: preparing pre-operative forms, scheduling pre-operative exam(s), scheduling surgery (inpatient and outpatient) admissions, preparing various statistical reports, and coordinates the scheduling of courtesy surgeons.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Processes and/or schedules all surgery scheduling requests. Coordinates and schedules all pre-operative appointments. Collects surgical service statistics. Monitors surgical service block utilization. Interacts with and assists patients and family members, in person and telephonically in answering questions and in scheduling surgeries and ancillary activities, including but not limited to preoperative exams, tests and completion of required forms. Assume other activities and responsibilities from time to time as directed.

Basic Qualifications:

Experience

Two- (2) years-previous medical office or clinic experience scheduling patients for pre-surgery work ups and/or surgery appointments. Typing 25 wpm or as required by facility. Knowledge of and experience with pre-operative test requests and screening procedures. Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.

Education

• Completion of a Medical Terminology course offered by an accredited educational institution.

License, Certification, Registration

• N/A

Additional Requirements Preferred Qualifications

Notes:

• This is an on call position, days and hours may vary.