Ward Clerk

Kaiser Permanente; Bellflower (CA); On-site; USD 28,000 - 34,000; Part time

Job summary

Kaiser Permanente is seeking a Ward Clerk to support the department under the supervision of a Registered Nurse. Responsibilities include clerical duties, chart management, schedule coordination, and patient reception to ensure efficient department operations.

The role requires high school diploma, 1+ year hospital clerical experience, and clear English communication. On-call shifts may vary, with duties spanning admissions, transport, and administrative tasks.

Qualifications

• Experience as Ward Clerk or hospital/medical office clerk within the last 3 years.
• Ability to type 30 WPM or as required by facility.
• Clear and concise English communication, both written and verbal.

Responsibilities

• Provide reception for assigned area and assist in resolving member issues.
• Maintain department files, records, and patient charts in accordance with policies.
• Coordinate scheduling of patient examinations, procedures, and testing.
• Enter computerized medical data from patient charts and process forms.
• Assist in coordinating admission, transfer, and discharge processes.

Skills

Ward Clerk experience

Typing 30 WPM

English communication

Education

High school diploma

Job description

Job Summary:

Under indirect supervision of a Registered Nurse, provides and performs a variety of clerical functions for the department including but not limited to: maintaining department files and records; coordinating the acquisition of charts and patient records; scheduling/re-scheduling and coordinating patient examinations, procedures and testing; performing the typical duties and responsibilities of a receptionist. Promotes the efficient operation of the department by arranging and coordinating the scheduling of patient care activities and maintaining supplies and equipment..

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Provides reception for assigned area. In conjunction with other departments, assists in the resolution of members problems.
• Files and records physician orders accurately and timely in accordance with departmental policies and procedures. Assists in maintaining accurate and up-to-date medical records and enters computerized medical data from patient charts. Completes and files patient processing forms.
• Calls or faxes prescriptions into pharmacy.
• Assures accurate census by inputting admission, discharge, and transfers in a timely manner. Schedules and re-schedules or cancels tests, procedures and examinations for patients.
• Coordinates the administrative aspects of hospitalization admission, transfer , discharge and transportation.
• May transport patients, equipment, supplies, and laboratory specimens.
• Prints and distributes diagnostic reports and notifies appropriate personnel of abnormal lab results.
• Organizes and maintains department files, records, handbooks, manuals, committee minutes and inventory of patient education files.
• Collects, sorts, and delivers mail; prepares outgoing mail.
• Promptly answers call lights, alarms and patient requests.

Basic Qualifications:

Experience

• Minimum one (1) year experience within the last 3 years as a Ward Clerk or clerk in a hospital/medical office setting, and/or equivalent on-the-job-training.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High school graduate or equivalent.

License, Certification, Registration

• N/A

Additional Requirements:

• Typing 30 WPM or as required by facility.
• Communicates in a clear, concise manner appropriate to the developmental stage of the patient. Demonstrated ability to communicate in English - orally and in writing - with all medical center employees.
• Demonstrated ability to utilize Medical Terminology.

Preferred Qualifications:

• Completion of a Ward Clerk training program.
• Some positions may be posted as bilingual Spanish in order to communicate with Spanish-speaking members.
• Possession of a current Basic Life Support (BLS) card.

Notes:

• This is an on call position, days and hours may vary.