Surgical Scheduling Clerk

Kaiser Permanente; Palmdale (CA); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Kaiser Permanente in Palmdale is seeking a scheduler to coordinate patient surgery scheduling and pre-operative activities. The role includes preparing forms, scheduling exams, and coordinating inpatient and outpatient admissions with care teams.

This on-call position requires prior medical office scheduling experience and familiarity with pre-operative testing procedures. Strong communication with physicians, staff, and patients is essential.

Qualifications

• Two years of medical office scheduling experience.
• Experience scheduling pre-surgery workups and appointments.
• Ability to communicate effectively with physicians, staff and patients.

Responsabilités

• Schedule surgery and pre-operative appointments for patients.
• Prepare pre-operative forms and schedule exams.
• Generate statistical reports and monitor surgical service metrics.
• Coordinate with patients, family members and staff for scheduling and related activities.

Connaissances

Medical office scheduling

Pre-operative scheduling

Communication skills

Formation

Medical Terminology course

Description du poste

Job Summary

Under direct supervision, schedules patients for surgery. Duties include but are not limited to: preparing pre-operative forms, scheduling pre-operative exam(s), scheduling surgery (inpatient and outpatient) admissions, preparing various statistical reports, and coordinates the scheduling of courtesy surgeons.

Essential Responsibilities

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Processes and/or schedules all surgery scheduling requests. Coordinates and schedules all pre-operative appointments. Collects surgical service statistics. Monitors surgical service block utilization. Interacts with and assists patients and family members, in person and telephonically in answering questions and in scheduling surgeries and ancillary activities, including but not limited to preoperative exams, tests and completion of required forms. Assume other activities and responsibilities from time to time as directed.

Basic Qualifications

Experience

Two- (2) years-previous medical office or clinic experience scheduling patients for pre-surgery work ups and/or surgery appointments. Typing 25 wpm or as required by facility. Knowledge of and experience with pre-operative test requests and screening procedures. Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.

Education

• Completion of a Medical Terminology course offered by an accredited educational institution.

License, Certification, Registration

• N/A

Notes

This is an on call position, days and hours may vary.