Schedule Coordinator

Voluntary Protection Programs Participants' Association, Inc.; Fontana (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Kaiser Permanente Fontana Medical Center is seeking an entry-level Scheduler/Administrative Assistant to support the Surgery Scheduling team. The role involves organizing pre-operative appointments, coordinating with physicians and departments, and ensuring accurate scheduling communications.

The position is temporary, located in Fontana, CA, with a 40-hour work week, daytime shift, and requires strong typing, medical terminology knowledge, and excellent telephone skills.

Qualifications

• Typing 25 wpm is required.
• Completion of a Medical Terminology course from an accredited institution.
• Good telephone skills and experience.
• Demonstrated ability to maintain positive working relationships with members and co-workers.

Responsibilities

• Upholds Kaiser Permanente policies, procedures, and laws.
• Arranges special needs for surgery scheduling.
• Schedules cases and pre-operative appointments with care.
• Notifies departments of scheduling information (Insurance, Radiology, etc.).
• Prints schedules and distributes them.
• Contacts physicians and departments to obtain scheduling details.
• Negotiates surgery dates and patient appointments within timeframes.
• Provides statistical reports to committees and departments.

Skills

Typing 25 wpm

Telephone skills

Positive relationships

Scheduling

Education

Medical Terminology course

Tools

IBM-PC

INFORM/CARE

Word-processing

Email

Typewriter

Job description

Job Summary:

No information available at this time.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Arranges for special needs as ordered by the physician on the surgery scheduling form (ex. Blood, equipment, techs).
• Arranges case priority according to established guidelines for each O.R. block (example: M.D. assist case, children and elderly, general anesthesia, and other cases.
• Notifies various departments of scheduling (i.e. Insurance, Pathology, Radiology, Business Office, and other appropriate departments).
• Prints the daily operating room schedule and other schedules as needed Distributes appropriately.
• Receives cancellations from patients and physicians.
• Cancels all preoperative appointments.
• Follows the cancellation procedure for notifying physicians and appropriate departments.
• o Schedules cases to fill cancellations for maximum utilization of operating room.
• Contacts physicians, appropriate departments and outside hospitals/physicians who perform surgery at Kaiser to obtain and provide all pertinent information regarding scheduling of operations.
• Schedules patients for all pre-operative appointments (CARE and INFORM computer scheduling) including: History and physical exam, lab tests, pre-op education class and preadmission interview.
• Schedules medical clearance, EKG, blood type and cross, physical therapy, special testing and pre-surgery consults as needed.
• Negotiates surgery date and all prescribed appointments with patients so that these are accomplished within appropriate time frames.
• Gives patients special dietary instructions and preparations for tests.
• Prints and mails confirmation letter and instructions to patients in a timely manner.
• One day in advance of surgery, gives patients their lime of surgery, check-in time and location and NPO status (dietary restrictions).
• Contacts patients who -no show- pre-op appointments and scheduled tests.
• Reschedules these appointments.
• Provides statistical reports for the Operating Room Committee, Administration and Surgical Departments.
• Performs other duties as required. Equipment Utilized: IBM-PC, (INFORM/CARE, Word-processing, Email), Typewriter, Omnifax, Duplicating Machine, Calculator) Assume other activities and responsibilities from time to time as directed.

Basic Qualifications:

Experience

• Typing 25 wpm, Successfully passing the Basic Computer Literacy Assessment,MedicalTerminology Test required.Alltesting must be completed by the end of the posting period. Good telephone skills and experience. Demonstrated ability to maintain positive working relationships and courteous interactions with members, co-workers and the public.

Education

• Completion of a Medical Terminology course offered by an accredited educational institution

License, Certification, Registration

• N/A

Additional Requirements

• N/A

Preferred Qualifications

• N/A.

Notes:

• will work in Fontana and/or Ontario campus
• This is a temporary position for approximately 6 months.

PrimaryLocation : California,Fontana,Palm Court II

HoursPerWeek : 40

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri,

WorkingHoursStart : 08:30 AM

WorkingHoursEnd : 05:00 PM

Job Schedule : Full-time

Job Type : Standard

Employee Status : Temporary

Employee Group/Union Affiliation : B05|USW|Local 7600

Job Level : Entry Level

Job Category : Administrative & Support Services

Department : Fontana Medical Center - New - Surgery Scheduling - 0801

Travel : Yes, 10 % of the Time

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.