Surgical Scheduling & Authorization Specialist

Jacksonville Orthopaedic Institute, Inc.; Jacksonville (FL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Job summary

Jacksonville Orthopaedic Institute, Inc. seeks an Authorization/Surgical Scheduler for our San Marco office in Jacksonville, FL.

This full-time clerical role coordinates surgical schedules, manages documentation, and secures insurer authorizations to keep procedures on track. You will verify benefits, relay patient financial responsibilities, collaborate with providers and facilities, and maintain accurate EMR entries while adhering to HIPAA guidelines.

Qualifications

• High School Diploma or equivalent required; Associate degree in healthcare preferred.
• 3+ years of experience in medical scheduling, authorization, or billing; surgical scheduling preferred.
• Proficiency in medical terminology, CPT/ICD-10 coding, and insurance authorization processes.
• Strong organizational, communication, and customer service skills.
• Proficient in Microsoft Office and EMR/EHR systems.

Responsibilities

• Schedule inpatient and outpatient surgical procedures and related appointments.
• Triages surgical orders for accuracy and coordinates with providers, centers, ORs, and pre-op departments.
• Verifies insurance eligibility and submits pre-authorizations and certifications.
• Communicates with patients about estimated out-of-pocket costs and follows up on denials.
• Maintains accurate documentation in EMR/EHR and follows HIPAA guidelines.

Skills

Medical terminology

CPT/ICD-10 coding

Insurance authorization

Organization

Communication

Education

High School Diploma or equivalent

Associate degree in healthcare

Tools

EMR/EHR systems

Microsoft Office

Job description

Jacksonville Orthopaedic Institute, Inc. seeks an Authorization/Surgical Scheduler for our San Marco office in Jacksonville, FL.

This full-time clerical role coordinates surgical schedules, manages documentation, and secures insurer authorizations to keep procedures on track. You will verify benefits, relay patient financial responsibilities, collaborate with providers and facilities, and maintain accurate EMR entries while adhering to HIPAA guidelines.