Surgical Scheduling & Administrative Coordinator

University Orthopedics; North Providence (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

University Orthopedics is seeking an Administrative Assistant/Surgical Coordinator in North Providence, RI. The role supports surgical case scheduling for physicians, coordinating preoperative testing, authorizations, and patient communications to ensure smooth OR operations.

The ideal candidate has strong administrative and organizational skills, proficient MS Office and EMR experience, and a commitment to confidentiality. Travel to multiple sites may be required as part of the role.

Qualifications

• High school diploma or equivalent required.
• Administrative and organizational skills to coordinate patient-care activities.
• Excellent telephone manner and the ability to communicate effectively with patients, coworkers, and other physician offices.
• Excellent computer skills to accurately and efficiently assist in the running of a busy office, including email, scanning and word processing.
• Organizational skills to triage patients appropriately for required testing, visits, surgeries, and other encounters.
• Knowledge of MS Office and EMR systems/Practice Management Systems.
• Ability to maintain confidentiality.
• Must be able to travel to all sites if/when necessary.

Responsibilities

• Contact patients for scheduling, review of history and medications to determine preoperative testing or education.
• Ensure all appropriate paperwork is completed prior to scheduling procedure.
• Ensure accuracy of patient registration and scheduling.
• Provide correct codes and patient information to OR booking offices.
• Coordinate number and length of cases booked per OR session.
• Update provider calendars to reflect OR and office schedules; communicate changes to managers and COO.
• Obtain referrals and authorizations for visits, procedures, and surgeries.
• Maintain professional relations and assist co-workers; resolve conflicts collaboratively.
• Coordinate pre-procedure testing including lab work and physician clearance.
• Contact insurance for pre-authorizations as required.
• Coordinate with billing staff regarding deductibles or payments before surgery.
• Inform patients about arrival, pre-and post-op instructions, and required appointments.
• Assist with general office tasks like mail, filing, and forms completion.
• Train other Admins and front desk staff as needed.
• Answer and triage patient phone calls.
• Perform additional duties as assigned by the Manager.

Skills

Administrative skills

Organizational skills

Telephone etiquette

Communication

Confidentiality

Education

High school diploma or equivalent

Tools

MS Office

EMR/Practice Mgmt Systems

Job description

University Orthopedics is seeking an Administrative Assistant/Surgical Coordinator in North Providence, RI. The role supports surgical case scheduling for physicians, coordinating preoperative testing, authorizations, and patient communications to ensure smooth OR operations.

The ideal candidate has strong administrative and organizational skills, proficient MS Office and EMR experience, and a commitment to confidentiality. Travel to multiple sites may be required as part of the role.