Surgical Scheduler & Patient Services Pro

United Surgical Partners International, Inc; Plano (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

AD&D coverage

Disability insurance

FSAs and HSAs

401(k)

Paid holidays

Vacation

Job summary

Texas Endoscopy Center in Plano is seeking a Scheduler to manage daily surgery scheduling under the supervision of the Business Office Manager. The role includes benefits verification and providing patient estimates, ensuring smooth coordination with doctors’ offices and OR staff.

The ideal candidate will have healthcare receptionist experience, strong communication, and problem-solving skills, with the ability to handle scheduling conflicts strategically and maintain excellent customer service.

Qualifications

• High school graduate or equivalent.
• 1+ years of receptionist experience in healthcare.
• Experience in insurance verification/Scheduling
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Medical terminology and computer experience beneficial.
• Excellent communication skills.

Responsibilities

• Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff.
• Schedulers will do benefits verification and provide patient estimates.
• Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy.

Skills

Receptionist experience

Healthcare experience

Insurance verification

Scheduling

Medical terminology

Computer skills

Communication skills

Education

High school diploma or equivalent

Job description

Texas Endoscopy Center in Plano is seeking a Scheduler to manage daily surgery scheduling under the supervision of the Business Office Manager. The role includes benefits verification and providing patient estimates, ensuring smooth coordination with doctors’ offices and OR staff.

The ideal candidate will have healthcare receptionist experience, strong communication, and problem-solving skills, with the ability to handle scheduling conflicts strategically and maintain excellent customer service.