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Texas Endoscopy (Plano Endo-East) seeks a Scheduler to maintain the daily surgery schedule under the Business Office Manager, coordinating with doctors’ offices and OR staff and delivering strong customer service.
Responsibilities include benefits verification, patient estimates, and problem solving to resolve scheduling conflicts; the ideal candidate has healthcare receptionist experience and solid communication skills.
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. Schedulers will do benefits verification and provide patient estimates.
Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.