Surgical Scheduler - Patient Experience & Pre-Auth

jeffersonhealth; Pennsylvania; On-site; USD 42,000 - 54,000; Full time

Job summary

The Surgical Scheduler at Jefferson Health coordinates inpatient and outpatient procedures to ensure timely and accurate scheduling and a positive patient experience.

This role emphasizes courteous, professional treatment of all patients and strict adherence to HIPAA and regulatory standards, requiring strong communication and data interpretation skills.

Work involves handling time-sensitive workloads in a fast-paced environment with attention to detail.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to interpret data and maintain accuracy in scheduling.

Responsibilities

• Interact with co-workers, visitors and staff in line with Jefferson values.
• Review patient insurance information, obtain prior authorizations and referrals as needed.
• Complete pre-procedure phone calls and confirm appointment times with patients.
• Provide patients with pre-operative instructions.
• Adhere to HIPAA privacy and security requirements and regulatory standards.
• Other duties as assigned.

Skills

High school diploma

Excellent communication

Data interpretation

Time management

Customer service

Job description

The Surgical Scheduler at Jefferson Health coordinates inpatient and outpatient procedures to ensure timely and accurate scheduling and a positive patient experience.

This role emphasizes courteous, professional treatment of all patients and strict adherence to HIPAA and regulatory standards, requiring strong communication and data interpretation skills.

Work involves handling time-sensitive workloads in a fast-paced environment with attention to detail.