Centralized Scheduler Specialist- Medicine

WVU Medicine; Morgantown (WV); On-site; USD 32,000 - 46,000; Full time

Job summary

The Centralized Scheduling Specialist at WVUH West Virginia University Hospitals coordinates provider scheduling within the EMR and communicates with the Coordinator of Patient Access and Registration Specialists. Based in Morgantown, WV, this full-time role ensures timely changes and efficient patient flow.

In a high-volume academic setting, the specialist maintains up-to-date scheduling data, contacts patients for rescheduling, and ensures alignment with departmental protocols while supporting

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Two years of experience in a health care setting, high-volume academic environment preferred.
• Experience with scheduling in an EMR environment and strong communication skills.

Responsibilities

• Build and modify templates for newly hired providers.
• Update provider daily schedules based on written policy and requests.
• Reschedule patient appointments due to schedule changes.
• Notify staff of scheduling changes and coordinate bumped appointments.
• Enter and maintain scheduling data for each provider in the database.
• Ensure schedules are reviewed, verified, and aligned with department policies.

Skills

EMR navigation

Provider scheduling

Communication

Education

High school diploma or equivalent

Bachelor’s degree in Business or Health Care Administration or related field

Tools

EMR software

Job description

## Centralized Scheduler Specialist- MedicineApplylocations: Health Sciences Centertime type: Full timeposted on: Posted Todayjob requisition id: JR26-38220## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.The Centralized Scheduling Specialist provides administrative support regarding requests for time off, and coordinates the scheduling of providers (to include faculty, residents, mid-levels, etc . . .) within the EMR. The Centralized Scheduling Specialist provides communication with the Coordinator of Patient Access, Registration Specialists, and to schedule, reschedule visits appropriately based on the changes made within the system. Since the Centralized Scheduling Specialist has frequent contact with providers and other professionals within their department, this individual must consistently communicate all changes related to scheduling within a reasonable timeframe.**MINIMUM QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. High school diploma or equivalent.**EXPERIENCE:**1. Two (2) years of experience in a health care setting**PREFERRED QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. Bachelor’s degree in Business or Health Care Administration or related field.**EXPERIENCE:**1. Two years of experience in a health care setting in a high volume, academic environment.**CORE DUTIES AND RESPONSIBILITIES:**The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Responsible for the template build for any newly hired providers2. Responsible for template changes to existing providers.3. Implements changes to providers daily schedules based on written policy and requests from providers.4. Responsible for all patient appointments affected by any provider schedule changes to include “bumping” patients from originally scheduled appointments.5. Coordination of “bumped” patient appointments by calling patients to reschedule these appointments6. Entering and maintaining up-to date data related to scheduling for each provider in the database.7. Ensures that all schedules are reviewed, obtained, verified when necessary, and managed according to departmental specifications.8. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.9. Attempts to optimize and increase efficiency of visit or procedure by recommending potential alternatives10. Ensures clinic schedules are up to date11. Communicates with all staff to be sure patients are notified appropriately of any changes to the schedules12. Monitors holidays, call-offs, for all medical staff and adjusts schedules when approved by appropriate leadership13. Maintains up to date scheduling protocols for the clinic and communicates any changes necessary to ensure proper scheduling for all providers in the clinic.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Extended periods of sitting at a computer terminal. Must possess mobility to move throughout department as well as off-site locations.**WORKING ENVIRONMENT:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**SKILLS AND ABILITIES:****Additional Job Description:****Scheduled Weekly Hours:**40**Shift:****Exempt/Non-Exempt:**United States of America (Non-Exempt)**Company:**WVUH West Virginia University Hospitals**Cost Center:**8069 UHA Medicine Nephrology**Address:**1 Medical Center DriveMorgantownWest Virginia**Equal Opportunity Employer**West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.