Surgical Scheduler

OrthoNY, LLP.; Loudonville (NY); On-site; USD 26,000 - 36,000; Full time

Job summary

The Surgical Scheduler role at OrthoNY, LLP. in Albany, NY, is a full-time clerical position supporting orthopedic surgeons.

You will coordinate surgeries, book pre- and post-operative appointments, and serve as the primary contact between patients and providers. Ideal candidates have a high school diploma (associate or bachelor’s preferred), at least 3 years in an office or medical setting, and proficiency with Microsoft Office.

Qualifications

• High school diploma required; associate or bachelor’s degree preferred.
• 3 years of office/medical office experience.
• Surgical scheduling experience and/or LPN license a plus.
• Proficiency with Microsoft Office; EMR experience a plus.
• Strong written and verbal communication; highly organized; detail-oriented.
• Valid driver's license and vehicle for travel as needed.

Responsibilities

• Schedule surgeries and book pre/post-op appointments, and arrange clearances.
• Follow up on past, present or future visits for patients and providers.
• Handle paperwork such as disability, workers' comp, PT referrals and prior authorizations.
• Receive/mail/fax/scan PT, surgical documents and referrals from referring physicians as needed.
• Manage appointment rescheduling and urgent requests from Call Center.
• Coordinate provider schedules and communicate with case managers.
• Obtain patient information including medical necessity, records, transport authorization, home care orders, referrals.
• Other duties as needed.

Skills

Microsoft Office

Interpersonal communication

Detail oriented

Organizational skills

Driver's license

Education

High school diploma

Associate degree

Bachelor's degree

Tools

EMR

Scheduling software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Surgical Scheduler

Full Time Clerical Orthopedics NY-Albany, Albany, NY, US

5 days ago Requisition ID: 2372

Salary Range: $19.00 To $26.00 Hourly

We are looking for a detail-oriented and highly organized Surgical Scheduler to support our Orthopedic Surgeon. In this role, you’ll coordinate surgeries, book pre- and post-op appointments, and serve as the key point of contact between patients and providers.

This position is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional patient care.

General Description:

The Patient Care Specialist acts as a liaison between providers and patients to coordinate tests, procedures, appointments, and book surgeries as well as providing required medical documentation and basic education when communicating with patients.

Essential Duties and Responsibilities:

• Perform follow up related to past, present or future office visits of patients for their designated providers;
• Schedule surgery to include booking, booking pre/post-op appointments and follow up on clearance and documentation in the patient’s medical recor d;
• Complete paperwork (i.e., disability, worker’s comp, PT referrals and prior authorizations) as needed;
• Receive/mail/fax/scan PT, surgical documents and all correspondence from referring physicians as needed;
• Handle all appointment rescheduling for providers as needed;
• Respond to incoming task/calls from Call Center/ Front End to override/accommodate emergency appointments as well as all necessary patient calls;
• Coordinate providers schedule to include, but not limited to meetings, attorney conferences, cases, appointments and provide communication to provider;
• Obtain necessary patient information to include, but not limited to medical necessity, medical records, medical transportation auth, home care orders and evaluations, referrals, PT prescriptions;
• Communicate with case managers regarding care as needed;
• Other responsibilities as needed/assigned.

Qualifications:

• High school diploma required, associate or bachelor’s Degree preferred;
• 3 years of experience working in an office setting, medical setting preferred;
• Surgical scheduling experience and/or LPN license and experience a plus;
• Proficiency with Microsoft Office required; experience with an EMR a plus;
• Exceptional written, verbal and interpersonal communication skills;
• Highly organized with strong attention to detail;
• Valid driver’s license and vehicle for needed travel depending on staffing and needs