Surgical Poster

Chesapeake Urology; Germantown (MD); On-site; USD 30,000 - 36,000; Full time

Job summary

Chesapeake Urology is seeking a Surgical Poster to support patient coordination of surgical care. The role serves as a liaison to patients, physicians, and hospitals, ensuring smooth pre-operative processes and documentation within the EMR.

The ideal candidate will have 3+ years of surgical posting experience, knowledge of insurance, and strong customer service skills. Urology experience is a plus, and travel within the region may be required.

Qualifications

• Minimum 3 years of surgical posting experience.
• Proficient knowledge of insurance.
• Experience with EMR systems is a plus.
• Urology experience is a plus.
• Excellent customer service and communication skills.

Responsibilities

• Coordinate all aspects of a patient’s surgical care and act as a liaison among patients, physicians, hospitals, and caregivers.
• Coordinate pre-admission testing, additional tests, lab work, and necessary authorizations.
• Schedule appointments according to physician preferences and ensure timely pre-ops.

Skills

Customer service

Attention to detail

HIPAA compliance

Medical terminology

Strong communication

Touch typing 40 wpm

Tools

EMR system

Job description

Why Join Us?

At Chesapeake Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you’re just starting your career or looking to take the next step professionally, you’ll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve.

We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Chesapeake Urology, you’ll find more than a job, you’ll find a rewarding career with purpose.

Job Description

We are seeking a qualified Surgical Poster who will provide support to the patient in coordinating all aspects of surgical care in a professional and supportive manner. This person serves as a practice liaison to patients, physicians, hospitals, and other caregivers regarding the patient’s surgical care.

Responsibilities

• Interview patients referred by the physician for coordination of surgical care. Explain the procedure, any related tests or treatments to be obtained prior to the procedure, and necessary preoperative consents and authorizations.
• Coordinates the written verification of all surgical care and related services to the patient, noting all in the patient’s medical record (EHR) and the practice management system.
• Coordinates the pre-operative schedules for pre-admission testing, additional tests, laboratory work, and required notification.
• Schedules the appointments according to the individual physician’s preferences.
• Follows through on ensuring that all pre-ops are received in a timely manner and submitted to nursing for review.
• Completes surgical coordination process by providing written documentation of the schedules and instructions to the patient, scanning copies of the documentation into the patient’s EMR record.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

• Minimum 3 years of surgical posting experience.

• Proficient knowledge of insurance.

• Computer proficiency and prior experience with Electronic Medical Records (EMR) system is a plus.

• Urology experience is a plus.

Travel

• Must have the ability & willingness to travel to other sites as necessary within a geographic region.

Knowledge, Competencies & Skills

• Excellent customer service skills.

• Attention to detail and willingness to learn.

• Proficient knowledge of medical terminology.

• Strong communication skills, both verbal & written.

• Proficient computer software and database skills.

• Comfortable working in a fast-paced environment.

• Very comfortable asking probing questions to patients.

• Must demonstrate a caring, compassionate, and patient attitude.

• Maintain HIPAA compliance.

• Multitasking and proactive problem-solving.

• Ability to type a minimum of 40 words per minute.

Physical Requirements for the Job

• Able to sit, stand, and or walk throughout the day.
• Intermittently required to stoop, bend, speak, and listen.

Pay Range

$22.00 - $26.00 per hour.

Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.

This position has no close date. Applications will be accepted until an offer has been extended
and accepted.

Equal Opportunity Employer

Our Practice is an equal opportunity employer. We do not
discriminate based on race, color, religion, age, sex, national origin, disability, veteran
status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment
background check.