Surgical Operations Specialist - Patient Care & Admin

Mia Aesthetics; Chicago (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Paid Company Holidays

Leave

Job summary

Mia Aesthetics is hiring a Medical Receptionist- Clinical Operations Specialist in Chicago to handle administrative, financial, and clinical pre-operative duties. You will manage patient flow, scheduling, and payments while supporting the clinical team.

The role demands strong communication, organization, and customer service, with on-site work and a team-focused environment. Bilingual English/Spanish is required; prior experience in plastic surgery or operating room settings is a plus.

Qualifications

• Requires excellent communication skills and professional appearance.
• Customer service experience is essential in a clinical operations setting.
• Experience in healthcare or surgical environments is a plus.
• Bilingual English/Spanish is required to assist diverse patients.
• Comfort with handling payments and pre-operative scheduling.

Responsibilities

• Maintain professional appearance and attitude while interfacing with patients and vendors.
• Perform clerical and administrative tasks as needed by the business.
• Support patient care and customer service improvements.
• Track inventory for surgical and clinical supplies.
• Safeguard patient confidentiality and HIPAA compliance.
• Ensure OSHA/ safety regulations are followed.

Skills

Communication

Customer service

Organization

Attention to detail

Urgency management

Computer literacy

Education

GED or High School Diploma

Active Medical Assistant certification

Bilingual English/Spanish

Tools

EHR systems

MS Office

Job description

Mia Aesthetics is hiring a Medical Receptionist- Clinical Operations Specialist in Chicago to handle administrative, financial, and clinical pre-operative duties. You will manage patient flow, scheduling, and payments while supporting the clinical team.

The role demands strong communication, organization, and customer service, with on-site work and a team-focused environment. Bilingual English/Spanish is required; prior experience in plastic surgery or operating room settings is a plus.