Surgical Counselor

Grand Junction, CO; Denver (CO); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision discounts

Educational reimbursements

Résumé du poste

ICON Eyecare seeks a full-time Surgical Counselor for our Denver clinic. You will counsel and educate patients on upcoming eye surgeries and lens options, set surgical dates, and manage post-operative appointments. You will also coordinate with insurance for authorizations and discuss financing options where applicable.

The role requires prior medical office experience and a sales background, with bilingual Spanish preferred. Training is available.

Qualifications

• High school diploma or GED required.
• At least two years in a medical office setting.
• Prior Surgical Counseling experience preferred; sales background required.

Responsabilités

• Counsel and educate patients about upcoming surgery and lens options.
• Set surgery dates and post-surgical appointments.
• Coordinate with authorization specialists for eligibility and approvals.

Connaissances

Empathy

Patient communication

Sales background

Multi-tasking

Team player

Formation

High school diploma or GED

Outils

EHR systems

MS Word

Description du poste

# Surgical CounselorMadison - Denver, CO 80206## OverviewSalary Range$22.50 - $25.00 Hourly## Description**Are you someone who cares about patients? Who loves solving problems? With excellent communication skills and attention to detail. If so, we would love to have you as part of our family.****ICON Eyecare is** **looking** **for a full-time Surgical Counselor for our Clinic, and we are willing to train!*****Who we are...***ICON Eyecare is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in Denver, Lone Tree, Golden, Westminster, Parker, and Aurora. With over 20 years of experience, ICON Eyecare’s team of board-certified doctors in commitment to delivering the highest-quality eye care in Colorado. ***What we do...***Our mission is to improve people’s lives through better vision and outstanding patient experiences.***What you will do...**** Counsel and educate the patient about their upcoming surgery and lens options* Set surgery dates, including all post-surgical/treatment appointments* Send necessary paperwork to authorization specialist for eligibility, benefits and authorization* Confirm pre-certification from insurance carriers received prior to procedure* Discuss implant options and self-pay fees including financing options* Collect fees for specialty lenses* Collect co-insurance or co-pays when applicable* Issue refunds for cancelled surgeries* Create H&P’s* Send for Medical or Retinal clearance as necessary* Obtain eyelid surgery authorizations* Answer patient calls* Send surgery operative notes, transfer of care letter, post-op form and post-op drop instructions to referring Optometrists (may be owned by Co-Man instead of Surgical Counselor)* QA surgery charts***What we require...**** High school diploma or general education degree (GED).* At least two years of work experience in a medical office setting.* Prior Surgical Counseling experience preferred.* Previous sales background is required.* Knowledge of insurance carrier policies and procedures* Use of kindness, empathy and patience when dealing with our patient population* Attention to detail* Comfortable with sales aspect of specialty lenses* Ability to multi-task* Ability to work as a team member* Requires skills in operating computers, EHR, word processing software, fax machines and copier machines.* Cooperates and effectively communicates with all staff members and physicians about patient matters.* Word processing software, Microsoft Word.* Bilingual in Spanish preferred* Knowledge of basic eye care and hygienic methods and practices involving the treatment of the eye.* Strong organizational and interpersonal skills including the ability to manage interactions with difficult people.* Knowledge of medical terminology.* Strong knowledge of pharmacy abbreviations***What we offer...**** Medical* Dental* Vision Discounts* Educational reimbursements for COA OR COT certifications* 401(k) with generous company match and 100% vesting upon contribution.* Life Insurance* Short Term & Long-Term Disability options* Employee Assistance Program* Generous time off plans and company paid holidays.* Uniform allowanceICON Eyecare is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in Denver, Lone Tree, Golden, Westminster, Parker and Aurora. With over 20 years of experience, ICON Eyecare’s team of board-certified doctors in commitment to delivering the highest-quality eye care in Colorado.