Surgical Coordinator Supervisor - Shock Trauma

University of Maryland Faculty Physicians, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 48,000 - 72,000; Full time

Job summary

The University of Maryland Faculty Physicians, Inc. seeks a Surgical Coordinator Supervisor for Shock Trauma in Baltimore, MD. The role oversees daily surgical scheduling, supervises staff, and ensures efficient processes and high patient satisfaction.

You will coordinate preauthorization, testing, and authorizations, support providers, maintain calendars, and produce weekly progress reports to the Service Line Manager. Strong knowledge of ICD-10, CPT, and payer requirements is essential.

Qualifications

• High school diploma or GED; minimum five years in medical office
• Knowledge of payer requirements for referrals and preauthorization
• Knowledge of IDX or similar computerized billing system
• Knowledge of ICD-10 and CPT coding
• General understanding of back office operations
• Knowledge of medical terminology preferred
• Surgical posting, OR or Orthopaedic experience preferred

Responsibilities

• Oversee daily surgical scheduling functions and supervise the Surgical Coordinator staff
• Provide onsite supervision, weekly huddles and rounding; answer questions related to scheduling and preauthorization
• Coordinate surgical schedule with providers; arrange testing for surgery
• Submit requests for prior authorization; assist coordinating team as needed
• Submit weekly staff progress reports to the Service line manager
• Ensure cases are scheduled within 1–3 business days and calendars are accurate
• Maintain patient communications and keep documents in the medical record
• Establish guidelines and deadlines for work priorities

Skills

Payer requirements

IDX or billing system

ICD-10 coding

CPT coding

Medical terminology

Back office operations

Education

High school diploma or GED

Tools

IDX system

Job description

Surgical Coordinator Supervisor - Shock Trauma

Job Category: Non-Clinical Mgmt.

Requisition Number: SURGI009897

• Posted : September 18, 2026
• Full-Time
• Salary Range : $47,700 USD to $71,500 USD

Locations

Showing 1 location

UMMC - Medical Center
22 S. Greene St.
Baltimore, MD 21201, USA

UMMC - Medical Center
22 S. Greene St.
Baltimore, MD 21201, USA

The Surgery Coordinator Supervisor is responsible for daily oversight of all surgical scheduling functions, including supervision of the Surgical Coordinator staff, ensuring efficient processes and superior patient satisfaction. They will supervise the staff, by providing direct onsite assistance, weekly huddles and rounding, answering questions related to Surgical Scheduling and or Surgical Authorization, providing direct support to the assigned providers coordinating the surgical schedule, scheduling all pertinent testing to prepare patients for surgery, the Supervisor will submit request for prior authorization for surgical procedures as well as assist the coordinating team with the surgical process as needed. The Supervisor will submit weekly staff progress reports to the Service line manager ensuring correspondence is sent to the providers on a weekly basis, cases are scheduled within 1-3 business days, authorizations are submitted simultaneous with the procedure scheduling, provider outlook calendars are accurate, auth/cert fields are updated during scheduling and after auth is received. Patient correspondence and patient communication documented within the patient’s medical record, appropriate packets and documents are provided to the patients; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Maintains effective collaboration between clinical and surgical departments, as well as other affiliated services and practices to ensure an integrated approach to providing quality surgical services.
• Provides ongoing training, mentoring and coaching to Surgery Schedulers on skills and procedural changes; assists in developing goals and work plans to increase productivity in surgical posting policies and procedures.
• Advises the Surgical Service Line Manager of any deficiencies in work-flow and making recommendations for ensuring smooth operations.
• Resolves daily operational issues for the surgical coordinator functions.
• Assists co-workers and Service line Manager as needed with special projects.
• Answers telephones and questions from patients, staff, surgery center or direct calls to appropriate staff.
• Schedules and/or confirms patient diagnostic appointments, surgeries or medical consultations.
• Assures block times are maintained for surgeons.
• Demonstrates knowledge of managed care plans and knows which procedures require preauthorization.
• Effectively communicates with patients, their family, physicians, physician’s staff and fellow employees.
• Develops guidelines for prioritizing work activities, evaluates effectiveness and modifies as necessary.
• Establishes deadlines and targets for work assignments.

EDUCATION and/or EXPERIENCE

• High school diploma or (GED) general education degree
  Minimum of five years related medical office experience
• Current knowledge of payer requirements for referrals and preauthorization
• Knowledge of IDX or similar computerized billing system
• Knowledge of ICD-10 and CPT coding
• General understanding of back office operations
• Knowledge of medical terminology preferred
• Surgical posting ,OR or Orthopaedic experience preferred

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.