Surgical Coordinator

Essen Health Care; New York (NY); On-site; USD 52,000 - 75,000; Full time

Job summary

Essen Health Care is seeking a Surgical Coordinator to manage surgical scheduling, patient communications, and documentation within the clinic setting. The role involves coordinating with physicians, staff, and outside facilities to ensure timely appointments and accurate paperwork, while upholding safety and privacy protocols.

The ideal candidate has 1–2 years of scheduling experience in a medical environment, strong communication skills, and the ability to handle urgent situations per

Qualifications

• High School Diploma or GED required.
• 2 years of working experience in medical field or customer service.
• Healthcare experience preferred.
• Knowledge of insurance requirements and medical terminology preferred.
• Minimum 1–2 years scheduling experience.
• ECW experience strongly preferred.
• Spanish/English bilingual is a plus but not required.
• Excellent written, verbal and listening communication skills.
• Maintain professionalism and a positive attitude.

Responsibilities

• Coordinate and schedule surgeries and follow-up appointments as designated by physicians.
• Interact with patients, physicians and staff within clinic and at outside facilities with accurate, timely information.
• Coordinate processes and route paperwork to meet physician and facility requirements.
• Ensure efficient telephone communication and document work processes as required.
• Follow clinic protocols and procedures; maintain HIPAA and confidentiality standards.
• Establish and maintain professional relationships with physicians, staff and management.
• Book surgeries based on physician volume and standard turn-around times.
• Identify scheduling barriers and implement solutions to meet goals.

Skills

Scheduling

Healthcare experience

Insurance knowledge

Bilingual English/Spanish

Excellent communication

Professionalism

HIPAA compliance

Medical terminology

Education

High School Diploma or GED

Tools

ECW

Job description

Surgical Coordinator – Responsibilities

• Coordinates and schedules surgeries, follow-up appointments as designated by physicians.
• Interacts with patients, physicians and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Coordinates processes and routes all paperwork as required to meet physician and facility requirements.
• Ensures efficient telephone communication.
• Documents work processes as required.
• Follows all written protocols and procedures of the clinic.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establishes and maintains effective working relationships with physicians, staff, and management.
• Books surgeries based on physician volume maintaining appropriate standard turn-around times.
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
• Follows established surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment.
• Adheres to policies regarding safety, confidentiality and HIPAA guidelines.

Qualifications

• High School Diploma or Equivalent (GED).
• 2 years of working experience in the medical field or customer service.
• Healthcare experience a plus.
• Knowledge of insurance requirements and medical terminology preferred.
• Minimum 1-2 years scheduling experience.
• Experience with ECW strongly preferred.
• Bilingual (Spanish / English) is a plus but not a requirement.
• Superb communication skills (written, oral, and listening).
• Must be able to maintain professionalism and a positive attitude.

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER