Surgical Care Concierge: Epic Scheduling & Care Experience

Prestige Staffing; Decatur (GA); On-site; USD 28,000 - 33,000; Full time

Job summary

Prestige Staffing in Decatur, GA is seeking a Patient Care Coordinator for a temp-to-hire role in general surgery. The ideal candidate will have surgery scheduling experience and familiarity with Epic EMR to support outpatient operations.

This position coordinates patient appointments, serves as the primary point of contact for patients and families, and collaborates with clinical staff to ensure timely access to care while maintaining a high level of customer service.

Qualifications

• High School or GED required.
• 3-5 years of recent patient care coordination or patient scheduling preferred.
• 1-2 years of recent complex surgery scheduling is a plus.
• Proficient computer skills and excellent verbal and written communication required.

Responsibilities

• Coordinate patient appointments for episodes of care and ensure timely scheduling for patients and families.
• Serve as liaison for patients and families, working with administrative and clinical staff to improve the patient experience.
• Act as primary point of contact and administrative care coordinator for established patients and families.

Skills

Scheduling

Customer service

Communication

Education

High School or GED

Tools

Epic EMR

Job description

Prestige Staffing in Decatur, GA is seeking a Patient Care Coordinator for a temp-to-hire role in general surgery. The ideal candidate will have surgery scheduling experience and familiarity with Epic EMR to support outpatient operations.

This position coordinates patient appointments, serves as the primary point of contact for patients and families, and collaborates with clinical staff to ensure timely access to care while maintaining a high level of customer service.