Patient Care Coordinator: Surgery Scheduling & Epic EMR

Prestige Staffing; Decatur (GA); On-site; USD 28,000 - 33,000; Full time

Job summary

Prestige Staffing seeks a qualified Patient Care Coordinator for a temp-to-hire role in general surgery, with scheduling and Epic EMR experience. Monday–Friday, 8:30am–5pm, located in Decatur, GA.

You will coordinate outpatient care, serve as the primary contact for patients and families, arrange surgeries and follow-up visits, and collaborate with clinical staff to ensure timely access to care. Strong communication and patient-service focus are essential.

Qualifications

• High School Diploma or GED required.
• 3-5 years of patient care coordination or scheduling experience preferred.
• 1-2 years of complex surgery scheduling is a plus.
• Experience in plastic surgery is a plus.
• Proficient computer skills and excellent communication are required.

Responsibilities

• Coordinate outpatient operations and overall care coordination for patients, acting as primary point of contact for scheduling and customer service.
• Liaise with patient/family and clinical staff from multiple departments to improve patient experience.
• Coordinate and secure related patient appointments for episodes of care in a timely manner.
• Collaborate with physicians and care team to triage, coordinate, and manage patient care experience.
• Answer questions and provide support to patients and families regarding administrative coordination of care.

Skills

Patient care coordination

Surgery scheduling

Customer service

Communication

Education

High School Diploma or GED

Tools

Epic EMR

Job description

Prestige Staffing seeks a qualified Patient Care Coordinator for a temp-to-hire role in general surgery, with scheduling and Epic EMR experience. Monday–Friday, 8:30am–5pm, located in Decatur, GA.

You will coordinate outpatient care, serve as the primary contact for patients and families, arrange surgeries and follow-up visits, and collaborate with clinical staff to ensure timely access to care. Strong communication and patient-service focus are essential.