Patient Access Associate 1, General Surgery- Office, $1000 Bonus, FT, 8:30am-5:00pm

Baptist Health; Miami (FL); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health and wellness resources

Tuition reimbursement

Zusammenfassung

Baptist Health is seeking a Patient Access representative in the Miami area. You will coordinate patient flow, process transactions, and respond to patient inquiries with professional, compassionate service.

Training in patient access and familiarity with insurance requirements are essential. Experience with EMR and Microsoft Office is beneficial; bilingual applicants (English/Spanish/Creole) are preferred to assist a diverse patient population.

Qualifikationen

• High school diploma or equivalent required
• Pass Patient Access training course
• Ability to work in a high-volume, fast-paced environment
• Detail oriented and strong customer service and communication skills
• Knowledge of medical and insurance terminology preferred
• Bilingual English, Spanish/Creole preferred

Aufgaben

• Coordinate patient flow and timely processing
• Maintain knowledge of insurance requirements and pricing
• Provide professional, compassionate service to patients and families

Kenntnisse

Customer service

Interpersonal communication

Bilingual EN/ES/Creole

Fast-paced environment

Ausbildung

High School

Cert

GED

Training

Experience

Tools

EMR systems

Microsoft Office

Jobbeschreibung

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

Benefits

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Description

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $16.61 - $21.09 / hour depending on experience.

Qualifications

Degrees:

• High School,Cert,GED,Trn,Exper.

Additional Qualifications

• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Basic knowledge of medical and insurance terminology.
• Experience with computer applications (e.
  g.
  ), Microsoft Office, knowledge of EMR applications, etc.
• Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Bilingual English, Spanish/Creole preferred.

Minimum Required Experience: Less than 1 year
EOE, including disability/vets