Surgery Scheduler- Winston Salem (48141)

Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA); Winston-Salem (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

CEENTA in Winston-Salem, NC is seeking a detail-oriented Surgery Scheduler to coordinate surgical care and support physicians and clinical teams. You will act as a key liaison between patients, providers, and care teams to ensure seamless scheduling and an exceptional patient experience.

In this role you will schedule procedures, verify orders and CPT codes, prepare consents and notes, manage block times, and ensure correct site, time, and resources.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Minimum 1 year in a medical office setting.
• Preferred: surgical scheduling, insurance verification, Epic experience.

Responsibilities

• Schedule all surgical procedures for assigned physicians, including post-operative visits.
• Serve as liaison between physicians, clinical teams, and patients.
• Verify physician orders, CPT codes, and diagnoses for accuracy.
• Prepare surgical documentation, including consents, clinical notes, and test results.
• Coordinate surgical instruments, equipment, and scheduling logistics.
• Manage physician block time and identify opportunities for improved scheduling efficiency.
• Respond to patient inquiries and provide pre- and post-operative instructions.
• Document all patient communications accurately in the EHR.
• Ensure accurate scheduling of procedures, including correct site, time, and resources.
• Assist clinical team members with clinic support as needed.

Skills

Attention to detail

Medical terminology

Communication skills

Multitasking

Problem solving

Microsoft Office

EHR systems

Education

High school diploma or equivalent

Job description

Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment.

We are seeking a detail-oriented and patient-focused Surgery Scheduler to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless scheduling and an exceptional patient experience.

What You Will Do

• Schedule all surgical procedures for assigned physicians, including post-operative visits
• Serve as liaison between physicians, clinical teams, and patients
• Verify physician orders, CPT codes, and diagnoses for accuracy
• Prepare surgical documentation, including consents, clinical notes, and test results
• Coordinate surgical instruments, equipment, and scheduling logistics
• Manage physician block time and identify opportunities for improved scheduling efficiency
• Respond to patient inquiries and provide pre- and post-operative instructions
• Document all patient communications accurately in the EHR
• Ensure accurate scheduling of procedures, including correct site, time, and resources
• Assist clinical team members with clinic support as needed

A Typical Day

Coordinate surgical schedules, communicate with patients and providers, prepare documentation, and ensure patients are fully prepared for their procedures while supporting clinic operations.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM

Hours may vary based on clinic and physician needs

Qualifications

What You’ll Bring

Education

High school diploma or equivalent required

Experience

Minimum 1 year of experience in a medical office setting required

Preferred: surgical scheduling, insurance verification, Epic experience

Skills & Competencies

• Strong attention to detail and accuracy
• Knowledge of medical terminology, procedures, and workflows
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Strong problem-solving and critical thinking skills
Proficiency in Microsoft Office and EHR systems (Epic preferred)