Surgery Scheduler- Winston Salem

Charlotte Eye Ear Nose And Throat Associates Pa; Hanes (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Charlotte Eye Ear Nose And Throat Associates Pa is seeking a detail-oriented Surgery Scheduler to coordinate surgical care and support physicians and clinical teams. You will schedule procedures, verify orders, and prepare documentation while ensuring a smooth patient experience.

The role requires at least 1 year in a medical office setting, strong communication skills, and proficiency with EHR systems (Epic preferred). Monday–Friday, 8:00 AM–5:00 PM, on-site at our Hanes, NC location.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum 1 year of experience in a medical office setting required.
• Preferred: surgical scheduling, insurance verification, Epic experience.

Responsibilities

• Schedule all surgical procedures for assigned physicians, including post-operative visits.
• Serve as liaison between physicians, clinical teams, and patients.
• Verify physician orders, CPT codes, and diagnoses for accuracy.
• Prepare surgical documentation, including consents, clinical notes, and test results.
• Coordinate surgical instruments, equipment, and scheduling logistics.
• Manage physician block time and identify opportunities for improved scheduling efficiency.
• Respond to patient inquiries and provide pre- and post-operative instructions.
• Document all patient communications accurately in the EHR.
• Ensure accurate scheduling of procedures, including correct site, time, and resources.
• Assist clinical team members with clinic support as needed.

Skills

Attention to detail

Communication skills

Multitasking

Problem-solving

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Office

Job description

Why Join CEENTA?CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment.We are seeking a detail-oriented and patient-focused Surgery Scheduler to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless scheduling and an exceptional patient experience.What You Will Do- Schedule all surgical procedures for assigned physicians, including post-operative visits- Serve as liaison between physicians, clinical teams, and patients- Verify physician orders, CPT codes, and diagnoses for accuracy- Prepare surgical documentation, including consents, clinical notes, and test results- Coordinate surgical instruments, equipment, and scheduling logistics- Manage physician block time and identify opportunities for improved scheduling efficiency- Respond to patient inquiries and provide pre- and post-operative instructions- Document all patient communications accurately in the EHR- Ensure accurate scheduling of procedures, including correct site, time, and resources- Assist clinical team members with clinic support as neededA Typical DayCoordinate surgical schedules, communicate with patients and providers, prepare documentation, and ensure patients are fully prepared for their procedures while supporting clinic operations.ScheduleMonday – Friday, 8:00 AM – 5:00 PMHours may vary based on clinic and physician needsWhat You’ll BringEducation:High school diploma or equivalent requiredExperience:Minimum 1 year of experience in a medical office setting requiredPreferred: surgical scheduling, insurance verification, Epic experienceSkills & Competencies- Strong attention to detail and accuracy- Knowledge of medical terminology, procedures, and workflows- Excellent communication and customer service skills- Ability to multitask in a fast-paced environment- Strong problem-solving and critical thinking skills- Proficiency in Microsoft Office and EHR systems (Epic preferred)