Surgery Scheduler & Patient Care Navigator

DMOS; West Des Moines (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Health insurance

PTO 22 days

Job summary

DMOS - Des Moines Orthopaedics West Des Moines is seeking a surgery scheduler to guide patients through their orthopaedic journey by scheduling follow-up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. This full-time role primarily serves the West Des Moines location, with flexibility to cover Ankeny and Des Moines as needed.

You will work with patient care navigators and clinical staff to ensure an outstanding patient experience, recalling

Qualifications

• Calm communication with patients and physicians.
• Professionalism when interacting with patients and clinical staff.
• Multi-tasking and staying organized to handle multiple tasks.

Responsibilities

• Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care.
• Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff
• This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey
• Sitting at a desk for extended periods of time that may seem unnatural

Skills

Calm communication

Multi-tasking

Professionalism

Dependability

Patient care coordination

Education

H.S. GED or Diploma

Tools

Office 365

Job description

DMOS - Des Moines Orthopaedics West Des Moines is seeking a surgery scheduler to guide patients through their orthopaedic journey by scheduling follow-up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. This full-time role primarily serves the West Des Moines location, with flexibility to cover Ankeny and Des Moines as needed.

You will work with patient care navigators and clinical staff to ensure an outstanding patient experience, recalling