Surgery Scheduler - Float

DMOS; West Des Moines (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental, and vision insurance

6 paid holidays

PTO up to 22 days per year

Job summary

DMOS in West Des Moines, IA seeks a Patient Care Navigator to guide patients through their orthopaedic journey, scheduling follow-ups, assisting with surgery scheduling, and submitting prior authorizations. This full-time, on-site role collaborates with navigators and clinicians to deliver an exceptional patient experience.

Primarily based in West Des Moines with flexibility to cover Ankeny or Des Moines locations as needed, the role requires quick recall, prioritization, and professionalism in

Qualifications

• Calm communication with patients and physicians.
• Professional demeanor when interacting with patients and clinical staff.
• Ability to multi-task and stay organized.
• Curiosity and active listening to clarify needs.
• Experience in patient care coordination.
• Dependability to ensure timely patient care.

Responsibilities

• Acting as the patient's guide for scheduling surgery and follow-up care.
• Organize physician surgery schedules, insurance prior authorizations, and communicate with hospital staff using Office 365.
• Support an outstanding patient experience throughout the orthopaedic journey.
• Desk-based role requiring extended sitting.

Skills

Calm communication

Professionalism

Multi-tasking

Curiosity

Experience in patient careCoordination

Dependability

Education

High school diploma or GED

Tools

Office 365

Job description

Des Moines Orthopaedics - West Des Moines
West Des Moines, IA 50266, USA

• On-site
• Administrative Support
• Full-Time
• Requisition #: PATIE002362

Description

Are you a kind and reliable resource? As a Patient Care Navigator at DMOS, you will guide patients through their orthopaedic journey with us by scheduling follow up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. In this full-time, clinic hour position you will work alongside a team of patient care navigators and clinical staff members to create an outstanding patient experience. You will be primarily working in our West Des Moines location but flexible to cover our Ankeny location as well as our Des Moines location if needed To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly.

Here is What You Can Expect:

• Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care.
• Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff
• This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey
• Sitting at a desk for extended periods of time that may seem unnatural

What We're Looking For:

• Calm. Ability to communicate calmly with patients and Physicians.
• Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
• Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
• Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting.
• Experience. Prior exposure to patient care coordination.
• Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.

Why DMOS?

• Friendly, fun and dedicated peers
• Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
• Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.

Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email [e-mail] for more questions.

Qualifications

Education

Required

H.S. GED or Diploma or better in General.

Experience

Preferred

1 year: Medical Reception or Coordination

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.