Surgery Scheduler & Patient Access Coordinator

Indiana Regional Medical Center; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana Regional Medical Center in Indiana, PA is seeking a Front Desk/Pre-Registration Clerk to support patient intake and registration. You will collect demographic and insurance information, verify eligibility, and explain the hospital's financial policies to patients before service.

The role requires strong customer service, accurate data entry, and the ability to navigate the electronic health record. Travel to IHPS offices may be required to cover in-network locations; CPR certification is

Qualifications

• High school graduate required; business or medical secretarial training preferred.
• Basic medical terminology and confidential data handling knowledge.
• Ability to use computers and medical forms and reports.
• Excellent interpersonal skills and clear written/spoken communication.

Responsibilities

• Perform pre-registration with the office, OR, or surgery centers.
• Provide excellent customer service during patient calls to obtain demographic and insurance information.
• Verify insurance eligibility and explain financial responsibilities before service.
• Provide scheduling instructions and answer questions about anticipated service.
• Collect copays and receipts when applicable.
• Maintain organized records and filing for insurance lists and forms.
• Travel to other IHPS offices when needed to cover in-network locations.

Skills

Customer service

Data entry

Medical terminology

Confidentiality

Education

High school diploma or equivalent

Secretary experience preferred

Job description

Indiana Regional Medical Center in Indiana, PA is seeking a Front Desk/Pre-Registration Clerk to support patient intake and registration. You will collect demographic and insurance information, verify eligibility, and explain the hospital's financial policies to patients before service.

The role requires strong customer service, accurate data entry, and the ability to navigate the electronic health record. Travel to IHPS offices may be required to cover in-network locations; CPR certification is