Surgery Scheduler - Neurosurgery, Highlands Ranch

University of Colorado; United States; Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

University of Colorado is seeking a Surgery Scheduler to provide outstanding customer service to physicians and patients. You will schedule outpatient visits and procedures, coordinate with nurses and departments, and ensure availability of facilities and staff.

This onsite role in Highlands Ranch, CO requires attention to HIPAA, accurate data entry in Epic, handling referrals and preauthorizations, and serving as a liaison for non-clinical scheduling issues.

Qualifikationen

• High school diploma or GED.
• 1–2 years of experience with patient registration and insurance processes.
• Substitution: education and related technical/paraprofessional experience may substitute on a year-for-year basis.
• Applicants must meet minimum qualifications at the time of hire.
• EPIC experience preferred.
• MS Office experience.
• Bilingual, Spanish-speaking preferred.

Aufgaben

• Schedule patient visits and complete data entry in Epic.
• Determine if insurance pre-authorization is needed and mail information packets to patients.
• Obtain referrals and authorizations for clinic encounters, procedures, and surgeries.
• Preauthorize procedures and surgeries.
• Triager new patient referrals and email new patient information.

Kenntnisse

Customer service

Communication

Organizational skills

Teamwork

Bilingual Spanish

Ausbildung

High school diploma or GED

College graduate

Tools

EPIC

MS Office

Jobbeschreibung

Job Summary

The Surgery Scheduler is responsible for providing outstanding customer service to both the assigned physician and patients. The individual in this position will perform a broad spectrum of duties related to the effective and efficient scheduling of patients for outpatient visits and procedure. This includes maintaining precise interactions with nurses, physicians, and any other departments or functions involved in the delivery of patient care services. This role will communicate with physicians and other healthcare team members to ensure the availability of facilities and staff. The individual in this position will function as the liaison between the patient and the providers for all non-clinical issues, including scheduling procedures in both the minor procedure room and operating rooms, communicating pre-procedure instructions and appointment confirmations, insurance verifications, and/or pre-authorizations as necessary.

Key Responsibilities

• Schedule patient visits, including completing data entry in Epic and preparing all necessary documentation within the medical record for the physician to review.
• Determine if there will be any insurance pre-authorization needed, and mail information packets to patients as necessary.
• Obtain referrals and authorizations as necessary for all clinic patient encounters, procedures, and surgeries.
• Preauthorize procedures and surgeries.
• Triage new patient referrals (fax and phone); email out new patient information.

Work Location

Onsite - this role is expected to work onsite and is located in Highlands Ranch, CO.

Why Join Us

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to: Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life‑changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award‑winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced-rate RTD Bus and light rail service
• There are many additional perks & programs with the CU Advantage .

Conditions of Employment

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
• Must be able to work in person.
• Must be able to travel to alternate locations as assigned.

Qualifications

Minimum Qualifications

• High school diploma or GED.
• One to two (1-2) years of experience with patient registration and insurance processes.
• Substitution: A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.
• Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• College graduate.
• Three or more (3+) years of patient/client-facing experience.
• Medical office experience.
• EPIC experience.
• MS Office experience.
• Bilingual, Spanish-speaking.

Knowledge, Skills, and Abilities

• Understanding of HIPAA practices and patient confidentiality.
• Strong organizational and personal skills; must have a strong work ethic.
• Strong communication skills, both written and verbal.
• Ability to maintain a positive attitude with clients, employees, and management.
• Ability to work quickly - individually and as part of a team.
• Ability to read, analyze, and interpret policies, docum