Surgery Scheduler Lead - 141290

University of California San Diego; San Diego (CA); On-site; USD 46,000 - 61,000; Full time

Job summary

UC San Diego Health seeks a Surgery Scheduler Lead to supervise back-end duties such as call center, referrals, and authorizations. The role mentors junior schedulers and drives continuous improvement in the practice with guidance from the Clinic Manager.

The Lead coordinates complex calendars, supports front desk colleagues, and assists with templates and office processes to ensure smooth clinic operations.

Qualifications

• Four years of related experience in a large healthcare setting.
• Experience performing lead duties and backing up other schedulers.
• Experience with timekeeping and staff scheduling.
• Scheduling, registration and authorization experience.
• Experience working with health insurance companies and varied plans.
• Strong editing and proofreading of documents and reports.

Responsibilities

• Oversee back-end duties including call center, referrals, and authorizations.
• Provide leadership and training for junior schedulers and coordinators.
• Coordinate calendars, meetings, events, and complex appointments.
• Assist with templates, office purchases, and coaching as needed.
• Provide back-up support to the front desk as required.

Skills

Lead duties

Staff scheduling

Call center coordination

Insurance coordination

Communication

Editing documents

Job description

Payroll Title: HOSP BLANK AST 4

Department: FACULTY PRACTICE SURGERY

Hiring Pay Scale: $33.60 - $44.36 / Hour

Worksite: Hillcrest

Appointment Type: Career

Appointment Percent: 80%

Union: EX Contract

Total Openings: 1

Work Schedule: Days, 8-Hour Shifts, Monday-Friday

#141290 Surgery Scheduler Lead

Filing Deadline: Thu 9/24/2026

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 9/14/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under the minimal supervision of the Clinic Manager, the Surgery Scheduler Lead primarily oversees, provides leadership, and training for all back end duties such as call center, referral and authorizations, and other advanced administrative duties such as templates, office purchases, coaching, etc. This position has oversight over his/her junior counterparts. The Lead serves as a resource for the entire department. With the guidance of the Clinic Manager, the Lead initiates and participates in improvement efforts which directly impact the practice. Provides back up support to the front desk as needed.

MINIMUM QUALIFICATIONS

• A minimum of Four (4) years previous related experience in a large complex healthcare setting.
• Perform lead duties and provide back up support for surgery schedulers/clinical care coordinators.
• Experience with time keeping and managing staff schedules.
• Demonstrated experience handling scheduling, registration and authorization.
• Proven experience in working with Health Insurance companies and Community Medical Groups.
• Demonstrated knowledge of various insurance including HMO, PPO, POS, etc.
• Experience coordinating, planning, maintaining and arranging complex calendars for meetings, events, programs and appointments.
• Experience coordinating surgical cases, surgical health insurance authorizations and working with hospital operating rooms.
• Experience producing marketing materials, letters, correspondence and/or reports containing tables, slides, graphs, etc.
• Strong experience with editing and proofreading documents, as well as writing clear, accurate correspondence, meeting minutes, and/or reports.
• Excellent knowledge of English grammar, spelling, punctuation and sentence structure/formats, demonstrated skill in composing correspondence.

PREFERRED QUALIFICATIONS

• Bilingual in both Spanish and English.
• Possess the skills, and extensive knowledge of practices in Ambulatory setting.
• Administrative lead; and front office administration.

SPECIAL CONDITIONS

• Able to flex work hours, including overtime, weekends, and holidays if required for businessneeds.
• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $70,157 - $92,624 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $33.60 - $44.36

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace