SURGERY SCHEDULER I

Oaaortho; Allentown (Lehigh County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Allentown is seeking a Medical Assistant to manage surgical and diagnostic appointments, ensuring patient education and coordination with healthcare providers. This full-time position requires formal training or equivalent experience, excellent communication skills, and the ability to work in a team-oriented environment. Ideal candidates will have a background in orthopaedics and familiarity with electronic medical records.

Qualifications

• Formal training as a Medical Assistant, Clinical Coordinator, or Licensed Practical Nurse.
• Two years clinical experience in an orthopaedic setting.
• Knowledge of third party insurance and previous medical office experience.

Responsibilities

• Schedules surgical and diagnostic appointments for patients.
• Obtains authorizations for procedures and testing.
• Reviews surgical procedures with patients and prepares necessary documents.

Skills

Customer service skills

Excellent verbal communication

Detail oriented

Team player

Bi-lingual/Spanish skills

Education

Graduate of an accredited medical assistant, nursing or ATC program

Current CPR/AED Certification

Tools

Electronic Medical Records

Job description

Job Details

Job Location: Allentown, PA

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

Summary: Schedules surgical and diagnostic appointments for patients by telephone or in person and provides patient education by performing the following duties.

Essential Functions:
• Obtains new patient referrals via telephone or insurance websites.
• Obtains authorizations for procedures, diagnostic testing, medication authorizations, pre-operativetesting, or surgeries as required by patient’s health care insurers or managed care providers.
• Schedules internal and external appointments, procedures, and surgeries.
• Reviews surgical procedures with patients, providing education and review of necessary documentsand secures patient’s signatures on required documents.
• Confirms patient surgical and diagnostic appointments with appropriate facilities and ensurestransport of appropriate documents.
• Schedules pre-admission testing, surgical clearance appointments with patient’s Primary CarePhysician office, Cardiology or other specialty practices.
• Timely review of pre-operative testing results and forwards abnormal test reports to surgeon,physician assistant and clinical coordinator. Communicates same with patient’s Primary CarePhysician regarding medical clearances.
• Prepares and collates surgical paperwork and ensures timely delivery to surgical site.
• Reviews chart for completeness and accuracy by ensuring all pertinent studies/diagnostics areavailable prior to pre-operative testing and surgeries.
• Immediately greets and directs patients and visitors, answers telephone calls promptly and courteously.
• Utilizes Electronic Medical Record to document all patient communications.
• May assist with check-in and check-out as assigned.
• Other duties may be assigned.

Qualifications

Qualifications
• Formal training as a Medical Assistant, Clinical Coordinator, Athletic Trainer or Licensed Practical Nurse; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Graduate of an accredited medical assistant, nursing or ATC program; holds a current license.
• Current CPR/AED Certification.
• Customer service skills.
• Knowledge of third party insurance.
• Previous medical office experience including surgical and office scheduling and patient education.
• Excellent verbal communication skills.
• Must be able to work closely with physicians and other team members.
• Computer literate.
• Detail oriented, outgoing and professional.
• Two years clinical experience in an orthopaedic setting.
• Must be able to work until 6:00 pm.
• Team player.
• Electronic Medical Records experience preferred.
• Prior research experience helpful.
• Bi-lingual/Spanish skills for interpreting a plus