Surgery Scheduler (Full-Time)

Vista Surgical Center; Canton (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Life Insurance

Paid Time Off

401(k) plan

Company match

Job summary

Vista Surgical Center in Canton, OH is seeking a Front Desk Scheduler to manage 30-50 cases per day, coordinating with referring doctors and multiple physicians.

The role includes counseling patients, scheduling surgeries, handling pre-certifications, completing paperwork, and performing front desk duties while ensuring smooth patient flow and accurate insurance processing.

Qualifications

• High School diploma required.
• 2 years of scheduling experience preferred.
• Experience with insurance is required.

Responsibilities

• Counsel patients and schedule surgeries for multiple physicians.
• Schedule surgeries and confirm patient histories and physicals prior to surgery.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Precertify procedures that require pre-certification.
• Work at the Front Desk and multi-task effectively.

Skills

Communication skills

Customer service

Multitasking

Medical office scheduling

Attention to detail

Microsoft Office

Education

High School

Tools

Scheduling software

EHR system

Excel

Job description

GENERAL SUMMARY OF DUTIES : Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

SUPERVISION RECEIVED : Office Manager

ESSENTIAL FUNCTIONS :

• Counseling patients and scheduling surgeries for multiple physicians.
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Precertify any procedures on the schedule that require pre-certification.
• Must be capable of multi-tasking and working with a diverse patient population.
• Work at the Front Desk.
• Other duties as needed.

EDUCATION/EXPERIENCE:

• High School
• 2 years of previous experience scheduling appointments and/or surgeries
• Experience with insurance required

KNOWLEDGE :

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology and be familiar with scheduling software.

SKILLS :

• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Experience in a medical office as a scheduler.
• Fast and accurate data entry.
• Ability to multi-task, manage time effectively, and deliver results.
• Strict attention to detail.
• Intermediate computer skills and knowledge of Microsoft Office.

ABILITIES:

• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.
• Ability to deal courteously and professionally with internal and external customers.
• Ability to provide excellent customer service.

PHYSICAL/MENTAL DEMANDS : Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS : Normal busy office environment with much telephone work. Occasional evening or weekend work.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

If you are viewing this role on a job board such as indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.