Surgery Scheduler (Full-Time)

Azspineandjoint; Canton (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Life Insurance

Paid time off

401(k) with company match

Job summary

Azspineandjoint is seeking a Front Desk Scheduler to manage 30-50 cases per day, liaising with referring doctors and working as a key member of the Front Desk Team. Responsibilities include counseling patients, scheduling surgeries, and handling pre-certifications and paperwork.

The role requires 2 years of scheduling experience, familiarity with insurance, and strong computer skills. The position involves normal office duties in a busy medical office with potential evening or weekend hours.

Qualifications

• High School education required.
• 2 years of experience scheduling appointments and/or surgeries.
• Experience with insurance is required.

Responsibilities

• Counsel patients and schedule surgeries for multiple physicians.
• Schedule surgeries and coordinate with primary care physicians to ensure histories and physicals are completed prior to surgery.
• Prepare all necessary paperwork for each procedure on the physicians’ schedule.
• Precertify procedures that require pre-certification.
• Front Desk duties and patient interactions.
• Other duties as needed.

Skills

Claim information

Utilization problems

Written communication

Data entry

Multi-tasking

Attention to detail

Microsoft Office

Scheduling software

Education

High School diploma

Tools

Scheduling software

Microsoft Office

Job description

GENERAL SUMMARY OF DUTIES : Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

SUPERVISION RECEIVED : Office Manager

ESSENTIAL FUNCTIONS :

• Counseling patients and scheduling surgeries for multiple physicians.
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Precertify any procedures on the schedule that require pre-certification.
• Must be capable of multi-tasking and working with a diverse patient population.
• Work at the Front Desk.
• Other duties as needed.

EDUCATION/EXPERIENCE:

• High School
• 2 years of previous experience scheduling appointments and/or surgeries
• Experience with insurance required

KNOWLEDGE :

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology and be familiar with scheduling software.

SKILLS :

• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Experience in a medical office as a scheduler.
• Fast and accurate data entry.
• Ability to multi-task, manage time effectively, and deliver results.
• Strict attention to detail.
• Intermediate computer skills and knowledge of Microsoft Office.

ABILITIES:

• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.
• Ability to deal courteously and professionally with internal and external customers.
• Ability to provide excellent customer service.

PHYSICAL/MENTAL DEMANDS : Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS : Normal busy office environment with much telephone work. Occasional evening or weekend work.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

If you are viewing this role on a job board such as indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.