Surgery Scheduler & Front Desk Specialist

United Surgical Partners International, Inc; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401k retirement plan

Paid holidays

Health savings accounts

Employee Assistance program

Pet insurance

Job summary

East Columbus Surgery Center is hiring a Front Desk Receptionist/Surgery Scheduler to support patient flow and OR scheduling at our Columbus facility.

You will admit patients, collect demographics, verify insurance, schedule procedures, and coordinate with surgeons and the OR team. Strong communication and organizational skills are required; prior experience in surgery scheduling is a plus.

Qualifications

• Excellent communication skills.
• Excellent planning and organizational skills.
• Ability to work under pressure.
• Excellent telephone etiquette.
• Thorough knowledge of medical terminology.
• Ability to handle and prioritize multiple tasks.
• Having the ability to foresee problems.
• Alertness and adaptability to change in situation.
• Holds all patient information confidential.

Responsibilities

• Schedules all surgical procedures.
• Obtains and enters information from surgeon or scheduler requesting OR time.
• Communicates with OR Director/Administrator regarding block time management.
• Allows adequate time for each procedure and room turnover.
• Proofreads and edits all surgery schedules before distributing.
• Cross-train in front desk areas (Switchboard, Insurance Verification, Check-in).
• Contacts surgeon's offices two days prior to schedule to confirm times and procedures.
• Assists with completing forms for add-on procedures.
• Prepares and distributes a weekly staffing overview.

Skills

Communication skills

Planning & organization

Work under pressure

Telephone etiquette

Medical terminology

Multi-tasking

Problem solving

Adaptability

Confidentiality

Education

High school diploma or equivalent

Job description

East Columbus Surgery Center is hiring a Front Desk Receptionist/Surgery Scheduler to support patient flow and OR scheduling at our Columbus facility.

You will admit patients, collect demographics, verify insurance, schedule procedures, and coordinate with surgeons and the OR team. Strong communication and organizational skills are required; prior experience in surgery scheduling is a plus.