Surgery Scheduler - Float

Advanced Pain Care; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Surgery Scheduler to oversee the surgical scheduling process. This role involves managing appointments, ensuring patient information accuracy, and coordinating with healthcare professionals. The ideal candidate will demonstrate exceptional communication skills and attention to detail, ensuring a seamless experience for patients. Join a dynamic team in a medical office environment where your contributions will directly impact patient care and operational efficiency. This position offers a stable work schedule and the opportunity to grow within a supportive healthcare setting.

Qualifications

• Requires a high school diploma and one year of surgery scheduling experience.
• Knowledge of medical terminology and insurance verification is essential.

Responsibilities

• Schedules patients for surgery and manages necessary paperwork.
• Coordinates medical clearance and confirms patient information.
• Answers inquiries regarding surgery and schedules follow-up appointments.

Skills

Clear and precise communication

Attention to detail

Organizational skills

Knowledge of medical terminology

Customer service skills

Ability to work independently

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Description

Job Summary

The Surgery Scheduler is responsible for all aspects of the surgical scheduling process, including surgeries, in-office procedures, follow up appointments and appropriate medical clearance. Please note, travel to additional APC clinic locations will be required and mileage reimbursement will be provided.

Duties and Responsibilities

1. Schedules patients for surgery and completes necessary paperwork
2. Confirms patient demographics , surgery date and time and medical diagnosis
3. Reviews instructions with patients prior to surgeries, including medications, allergies, labs, health history, pre-op and post-op treatment plans
4. Gathers insurance information to confirm coverage and benefits
5. Ensures all paperwork is complete and on file for patients’ surgeries, including consent forms
6. Answers and responds to all incoming telephone inquiries regarding surgery
7. Schedules patients for follow-up appointments and other health assessments
8. Monitors surgery schedule and works directly with physicians to coordinate appointments
9. Coordinates medical clearance when necessary
10. Has regular and predictable attendance
11. Adheres to all Advanced Pain Care policies and procedures
12. Completes other duties as assigned

Knowledge, Skills and Abilities

• Clear and precise communication
• Accuracy and attention to detail
• Effectively manages day by organizing and prioritizing
• Applies tactful principles and practices of dealing with the public
• Practices safety habits
• Protects patient information and maintains confidentiality
• Knowledge of general medical terminology, CPT codes, medical insurance and managed care
• Knowledge of insurance verification and surgical procedures
• Computer and EMR knowledge
• Strong written and verbal communication skills
• Excellent interpersonal/customer service skills
• High degree of professionalism, tact and diplomacy
• Works independently

Requirements

Qualifications

Requires a high school diploma or equivalent; one year of prior surgery scheduling experience in a healthcare setting highly preferred.

Knowledge of Electronic Medical Records, insurance verification, medical terminology and surgical procedures. Outstanding customer service and communication skills a must.

Working Conditions

Environmental Conditions:

• Medical Office environment

Physical Conditions:

• Must be able to work as scheduled- typically Monday thru Friday 8:00am-5:00pm
• Must be able to sit and/or stand for prolonged period of time
• Duties involve moving materials, weighing up to 30 lbs.
• Required eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.

Supervision Reports to Scheduling Manager