Surgery Scheduler – Day-One Benefits & Patient Care Impact

Trinity Health; Pontiac (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a patient-focused Surgery Scheduler to schedule procedures and meetings, support providers, and contribute to exceptional patient care. You will be the first point of contact for patients, coordinating surgical procedures, testing, and pre-op activities while assisting with communications and billing.

Requirements include a high school diploma or equivalent and at least 1 year of Scheduler or medical reception experience.

Qualifications

• High School Diploma or equivalent required.
• 1 year of Surgery Scheduler experience or equivalent medical reception duties preferred.
• Proficiency in medical reception core functions (check-in/check-out/phones) is expected.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and manage consent forms for procedures.
• Schedule, confirm, and reschedule appointments; maintain provider schedule templates.
• Collect payments and support billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.

Skills

Scheduling

Insurance authorizations

Customer service

Education

High School Diploma or equivalent

Job description

Trinity Health IHA Medical Group is seeking a patient-focused Surgery Scheduler to schedule procedures and meetings, support providers, and contribute to exceptional patient care. You will be the first point of contact for patients, coordinating surgical procedures, testing, and pre-op activities while assisting with communications and billing.

Requirements include a high school diploma or equivalent and at least 1 year of Scheduler or medical reception experience.