Surgery Scheduler - Pontiac

Trinity Health; Pontiac (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a patient-focused Surgery Scheduler to schedule procedures and meetings, support providers, and contribute to exceptional patient care. You will be the first point of contact for patients, coordinating surgical procedures, testing, and pre-op activities while assisting with communications and billing.

Requirements include a high school diploma or equivalent and at least 1 year of Scheduler or medical reception experience.

Qualifications

• High School Diploma or equivalent required.
• 1 year of Surgery Scheduler experience or equivalent medical reception duties preferred.
• Proficiency in medical reception core functions (check-in/check-out/phones) is expected.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and manage consent forms for procedures.
• Schedule, confirm, and reschedule appointments; maintain provider schedule templates.
• Collect payments and support billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.

Skills

Scheduling

Insurance authorizations

Customer service

Education

High School Diploma or equivalent

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Surgery Scheduler

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care.

What You'll Do:

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.

General Requirements:

• EDUCATION: High School Diploma or equivalent training. Demonstrated proficiency performing all Medical Reception core functions.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1 year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficient performing all Medical Reception core functions (check in, check out and phones) of equivalent combination of experience, education and training.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.