Surgery Scheduler

United Surgical Partners International; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k)

Paid time off

Life insurance

Job summary

Florida Orthopaedic Institute Surgery Center-Citrus Park in Tampa is hiring a Surgery Scheduler. Under the direction of the Business Office Manager, the role manages daily scheduling and coordinates with doctors'' offices and Operating Room Staff.

The ideal candidate has 2-4 years hospital or medical office experience, strong customer service, medical terminology knowledge, and excellent phone etiquette. A professional appearance and time-management skills are essential.

Qualifications

• Minimum 2-4 years of hospital or medical office experience required.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.

Responsibilities

• Sets priorities and organizes work.
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff.
• Ensures all required fields in Advantx are completed.
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

Skills

Customer service

Communication

Leadership

Medical terminology

Phone etiquette

Professional appearance

Time management

Education

Hospital/Medical office experience

Job description

Surgery Scheduler

Florida Orthopaedic Institute Surgery Center-Citrus Park is hiring a Surgery Scheduler

Welcome to Florida Orthopaedic Institute Surgery Center-Citrus Park

Florida Orthopedic Institute Surgery Center-Citrus Park is an Ambulatory Surgery Center in Tampa, Florida.

Surgery Scheduler at Florida Orthopaedic Institute Surgery Center-Citrus Park

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

BENEFITS

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Required Skills:

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.