Surgery Scheduler

Sport Medicine and Orthopaedic; Suffolk (VA); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Health, dental, and life insurance

401(k) with employer matching

Flexible spending account (FSA)

Employee assistance program

Paid time off, including your birthday

Opportunities for career growth and专业

Descripción de la vacante

SMOC in Virginia is seeking a dedicated Surgery Scheduler to coordinate surgeries and communications among patients, physicians, staff, and facilities. The role emphasizes organizing schedules, preoperative requirements, and accurate documentation.

Ideal candidates are detail-oriented, calm under pressure, and capable of managing multiple tasks while ensuring insurance verification, authorizations, and HIPAA guidelines are followed.

Formación

• Experience in surgery scheduling or medical office setting required.
• Bonus: Orthopedic practice experience.
• Familiarity with insurance verification, referrals, and prior authorization processes.
• Strong communication, organizational, and multitasking skills.
• Excellent attention to detail and deadline management.
• Ability to remain professional and calm in confidential or high-pressure situations.
• Compassionate, patient-focused, team-oriented approach.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Bonus: EMR experience (AthenaHealth or Epic).

Responsabilidades

• Schedule surgeries and procedures per physician orders and facility availability.
• Coordinate surgery dates, operating room schedules, and changes with physicians and facilities.
• Prepare and submit accurate surgery posting sheets and required documentation.
• Communicate surgery dates, locations, preoperative requirements, and physician-approved instructions to patients.
• Coordinate preoperative appointments, medical clearances, testing, and postoperative visits.
• Verify insurance coverage and coordinate prior authorizations with providers.
• Track outstanding clearances, authorizations, and documentation before surgery.
• Coordinate special equipment, implants, and vendor representatives as directed by the physician.
• Work with billing to coordinate surgical estimates and payment arrangements with patients.
• Manage surgery cancellations and rescheduling; keep all parties informed.
• Handle incoming calls, voicemails, emails, and patient correspondence professionally.
• Maintain accurate scheduling records and document patient communications in the EMR.
• Follow HIPAA guidelines and practice policies.

Conocimientos

Communication

Organization

Multitasking

Detail orientation

HIPAA compliance

EMR systems

Microsoft Office

AthenaHealth

Epic

Herramientas

AthenaHealth

Epic

Descripción del empleo

Job Type: Full-time

Schedule: Monday to Friday

Work Location: On-site

About SMOC:

At SMOC, we’re committed to providing exceptional orthopedic care and creating a supportive environment for both our patients and our team. For over 30 years, we’ve proudly served the southeastern Virginia community with compassion, expertise, and a focus on helping our patients return to their highest level of functioning.

Position Summary:

We are seeking a dedicated and detail-oriented Surgery Scheduler to join our practice. In this role, you will work closely with patients, physicians, clinical staff, and surgical facilities to coordinate surgeries and ensure all necessary arrangements are completed accurately and on time.

The ideal candidate is organized, compassionate, and capable of managing multiple priorities in a fast-paced environment. This position requires strong communication skills and close attention to scheduling details, insurance requirements, and preoperative preparations.

What You’ll Be Doing:

• Schedule surgeries and procedures according to physician orders, facility availability, and patient needs.

• Coordinate surgery dates, operating room schedules, and schedule changes with physicians and surgical facilities.

• Prepare and submit accurate surgery posting sheets and required documentation.

• Communicate surgery dates, locations, preoperative requirements, and physician-approved instructions to patients.

• Coordinate preoperative appointments, medical clearances, testing, and postoperative visits.

• Verify insurance coverage and coordinate prior authorizations with insurance providers and the authorization team.

• Track outstanding clearances, authorizations, and documentation to ensure requirements are completed before surgery.

• Coordinate special equipment, implants, and vendor representatives as directed by the physician.

• Work with the billing team to coordinate surgical estimates and communicate payment arrangements to patients.

• Manage surgery cancellations and rescheduling, keeping patients and all involved teams informed.

• Handle incoming calls, voicemails, emails, and patient correspondence in a timely and professional manner.

• Maintain accurate scheduling records and document patient communications in the EMR.

• Follow practice policies, facility requirements, and HIPAA guidelines.

• Perform other job-related duties as assigned.

What We’re Looking For:

• Previous experience in surgery scheduling or a medical office setting preferred.

• Bonus: Experience in an orthopedic practice.

• Familiarity with insurance verification, referrals, and prior authorization processes preferred.

• Strong communication, organizational, and multitasking skills.

• Excellent attention to detail and the ability to manage deadlines and schedule changes.

• Ability to remain professional and calm in confidential or high-pressure situations.

• A compassionate, patient-focused approach and the ability to work effectively with a team.

• Proficiency in Microsoft Office (Outlook, Word, Excel).

• Bonus: Experience with EMR systems, including AthenaHealth or Epic.

What We Offer:

• Competitive pay

• Health, dental, and life insurance

• 401(k) with employer matching

• Flexible spending account (FSA)

• Employee assistance program

• Paid time off, including your birthday off

• Opportunities for career growth and professional development

Equal Opportunity Employer:

SMOC is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to maintaining a workplace that is free from discrimination and harassment.