Medical Assistant

Sport Medicine and Orthopaedic; Suffolk (VA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

401(k)

FSA

Employee Assistance Program

Paid Time Off (including birthday off)

Career Growth Opportunities

Job summary

SMOC is seeking a dedicated Medical Assistant for our orthopedic practice in southeastern Virginia. This on-site role supports physicians and clinical staff by preparing patients for examinations, assisting during procedures, and handling a mix of administrative tasks.

You will also work with insurance providers to obtain prior authorizations, requiring strong communication and organizational skills in a fast-paced, patient‑focused environment.

Qualifications

• Prior experience in a medical office or clinical setting preferred.
• Strong communication, organizational, and multitasking skills.
• Professional and calm in confidential or high-pressure situations.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• EMR experience with AthenaHealth is a plus.
• Certification in Medical Assisting not required.

Responsibilities

• Greet patients and prepare them for examination by taking injury histories.
• Coordinate x-ray needs per physician guidance.
• Assist with casts, splints, injections, sutures, dressings, and ultrasound.
• Convey physician orders accurately.
• Operate office and clinical software and equipment as needed.
• Facilitate lab specimens and place electronic orders as directed by the physician.
• Ensure patients understand follow-up instructions before leaving.
• Maintain clean and organized exam rooms and workspaces.
• Handle calls, voicemails, emails, and patient correspondence.
• Apply practice insurance policies appropriately in patient care situations.
• Maintain physician dictations and ensure accurate patient records.
• Adhere to OSHA and HIPAA guidelines.

Skills

Communication

Organization

Multitasking

MS Office

AthenaHealth

Job description

Job Type: Full-time

Schedule: Monday to Friday

Work Location: On-site (travel to all 3 SMOC locations as needed)

About SMOC:

At SMOC, we're committed to providing exceptional orthopedic care and creating a supportive environment for both our patients and our team. For over 30 years, we've proudly served the southeastern Virginia community with compassion, expertise, and a focus on helping our patients return to their highest level of functioning.

Position Summary:

We are seeking a dedicated and detail-oriented Medical Assistant to join our orthopedic practice. In this role, you will support physicians and clinical staff by preparing patients for examinations, assisting during procedures, and managing various administrative and clinical tasks. The ideal candidate is compassionate, efficient, and capable of thriving in a fast-paced environment while maintaining a high standard of patient care.

This position also involves working closely with insurance providers to obtain prior authorizations, requiring strong communication and organizational skills.

What You'll Be Doing:

• Greet patients and prepare them for examination by taking injury histories and reviewing prior clinical notes
• Communicate x-ray needs per physician guidance
• Perform key clinical skills such as casting, splinting, assisting with injections, suture/staple removal, post-op dressing changes, and ultrasound use
• Accurately convey physician verbal and written orders
• Operate office and clinical software/equipment as needed
• Facilitate lab specimens and place electronic orders as directed by the physician
• Ensure patients fully understand their follow-up instructions before leaving
• Maintain clean and organized exam rooms and workspaces
• Handle incoming calls, voicemails, emails, and patient correspondence
• Apply practice insurance policies appropriately in patient care situations
• Maintain physician dictations and ensure accurate patient records
• Adhere to OSHA and HIPAA guidelines
• Perform other job-related duties as assigned such as Forms and scheduling,ect.

What We're Looking For:

• Previous experience in a medical office or clinical setting (preferred)
• Strong communication, organizational, and multitasking skills
• Ability to remain professional and calm in confidential or high-pressure situations
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Bonus: Experience with EMR systems (AthenaHealth preferred)
• Note: Medical Assisting certification is not required for this position

What We Offer:

• Competitive pay
• Health, dental, and life insurance
• 401(k) with employer matching
• Flexible spending account (FSA)
• Employee assistance program
• Paid time off, including your birthday off
• Opportunities for career growth and professional development

Equal Opportunity Employer:

SMOC is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to maintaining a workplace that is free from discrimination and harassment.