Surgery Scheduler

Rothman Orthopaedics; Stafford Township (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Paid time off

Retirement savings plan

Job summary

Rothman Orthopaedics in Manahawkin, NJ is seeking an experienced Surgery Scheduler to manage and communicate surgical appointments for patients across locations. You will greet patients, verify demographics and insurance, and coordinate pre-operative testing and post-operative scheduling in a fast-paced setting.

The role requires accuracy, strong communication, and knowledge of EMR systems to maintain logs and meet weekly KPI targets for cases scheduled.

Qualifications

• Two years of work experience in a medical office setting with medical receptionist or surgical scheduling experience.
• Knowledge of medical terminology, third party billing, insurance regulations and ICD-9 and CPT coding desirable.
• Computer skills including, but not limited to MS Office

Responsibilities

• Greets and registers patients in a prompt, pleasant, and helpful manner, verifies demographics/insurance/ PCP and procedures.
• Schedules and coordinates patients’ surgical appointments for all locations and related studies; maintains logs.
• Answers calls professionally, forwards messages, and disseminates information to necessary staff.
• Checks surgery scheduling referrals each morning and makes corrections as needed.
• Schedules pre-operative testing, medical clearance, orthotics if needed, and post-operative appointments.

Skills

Medical scheduling experience

Medical office experience

Education

High School Diploma

Tools

MS Office

Job description

Job Details

Level: Experienced

Job Location: RO Manahawkin - Manahawkin, NJ 08234

Position Type: Full Time

Education Level: High School

Travel Percentage: Up to 25%

Job Shift: Day Shift

Job Summary: The Surgery Scheduler makes, schedules, and communicates surgery appointments for patients in an efficient and timely manner.

Key Accountabilities

Excellence in service to a variety of customers, including our patients, physicians, partner departments, and external stakeholders. Administrative accuracy and attention to detail in scheduling, and team communication. Schedulers must maintain a KPI of cases scheduled per week.

Responsibilities

• Greets and registers patients in a prompt, pleasant, and helpful manner. Verifies necessary information: demographics/Insurance/ Primary Care Physician, Procedure and laterality.
• Schedules and coordinates patients’ surgical appointments for all participating locations and non-surgical related diagnostic studies including, but not limited to Epidural Steroid Injections and EMG Testing. Maintains paper and computerized logging system.
• Answers telephone in a professional manner, answers any questions that are within the area of the positions responsibility, forwards calls, or sends message by appropriate means to all necessary individuals.
• Check surgery scheduling referral report every morning and make corrections as needed.
• Present resources to patients as needed.
• Schedules patients procedure, Pre-operative testing , Medical clearance, Orthotic (if needed) and Post-Operative appointments.
• Completes reservation form and sends over to appropriate surgical facility along with all Facility forms.
• Scans all patient information, reservation and consent forms as well as fax confirmations into EMR chart.
• Create referral in EMR and send insurance/surgical information to the rep in order for authorization to be obtained.
• Add procedure in Physicians Outlook calendar ( if Applicable )
• Completes and faxes PATS prescriptions/Clearance form a \" Sx Quick fax/Referral request \" to the patients Primary Care Physician.
• Obtains requested results from PCP/ Surgical Facility and scan into EMR chart with necessary communication to clinical team.
• Reviews physicians schedules weekly. For any cancellations/Rescheduled cases: must send notification to facility and Physician. Clinical team will work with scheduler to fill OR schedule.
• Follow up 10 days prior to patients surgical date: all Lab, EKG and Clearances results. Fax to appropriate facility, PCP and scan into EMR along with fax confirmations and assign to your Physicians Pool.
• Document / Scan all appropriate information via EMR.

Qualifications

• Two years of work experience in a medical office setting with medical receptionist or surgical scheduling experience.
• Knowledge of medical terminology, third party billing, insurance regulations and ICD-9 and CPT coding desirable.
• Computer skills including, but not limited to, MS Office
• Minimum high school diploma or equivalent required

Office Hours

Monday - Friday: 8:00am - 4:30pm

Total Hours per Week

40

Location

517 NJ-72, Manahawkin, NJ 08050, USA

Pay Range

$18.00/hr - $25.00/hr

Our Commitment to Employees

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

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