Surgery Scheduler

Provisional Recruiting + Staffing; Spokane (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Provisional Recruiting + Staffing is seeking a dedicated Surgery Scheduler for a specialty office in Spokane, WA. The role focuses on coordinating surgical appointments and delivering timely, patient-centered service.

This full-time position requires strong communication, organization, and familiarity with EPIC; dental/medical office experience is a plus. Schedule is Mon-Fri 8am-5pm with DOE salary and room for growth.

Qualifications

• Proficiency with EPIC or similar EHR systems.
• Strong patient service and communication skills.
• Experience in a medical/dental setting is a plus.

Responsibilities

• Coordinate surgical appointments with surgeons, patients, and staff.
• Verify patient information and insurance before scheduling.
• Maintain organized schedules for multiple surgeons and procedures.
• Provide pre-op instructions and appointment confirmations to patients.
• Answer phones professionally and manage clerical tasks as needed.
• Assist with front desk and data entry; maintain patient records.
• Collaborate with billing to ensure proper coding and billing for services.

Skills

Patient service

Communication

Organization

Attention to detail

Multitasking

Phone etiquette

Tools

EPIC EHR

Billing software

Job description

About the role

We are seeking a dedicated and detail-oriented Surgery Scheduler to join a quality specialty office located in Spokane, WA. The ideal candidate will play a crucial role in coordinating surgical appointments, ensuring that patients receive timely and efficient service. This position requires excellent communication skills, strong organizational abilities, and a commitment to providing exceptional patient care.

Key Responsibilities

• Schedule surgical procedures by coordinating with surgeons, patients, and other healthcare staff.
• Verify patient information and insurance details to ensure accuracy before scheduling.
• Maintain an organized schedule for multiple surgeons and procedures.
• Communicate effectively with patients regarding pre-operative instructions and appointment confirmations.
• Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
• Assist with clerical tasks such as filing, data entry, and maintaining patient records.
• Collaborate with medical billing staff to ensure proper coding and billing for surgical services.
• Provide administrative support at the front desk as needed.

Required Skills

• Proficiency in electronic health record systems such as EPIC is preferred.
• Strong patient service skills with the ability to empathize and communicate effectively with diverse populations.
• Experience in a dental office or medical environment is a plus.
• Knowledge of medical billing processes and terminology is beneficial.
• Excellent clerical skills including attention to detail and organizational capabilities.
• Ability to work efficiently in a fast-paced environment while managing multiple tasks.
• Familiarity with medical administrative support functions will be advantageous.

Additional Information

Position is FT, Mon-Friday 8am-5pm and salary is DOE.