Surgery Scheduler

United Surgical Partners International; Sacramento (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off (vacation & sick)

401k retirement plan

Paid holidays

Health savings accounts

Employee discount program

Voluntary benefits (pet, legal, etc.)

Job summary

Endoscopy Center of South Sacramento is seeking a Surgery Scheduler to manage the daily surgery schedule and coordination with doctors' offices and OR staff across two centers in Sacramento. This role emphasizes customer service and professional communication to ensure smooth patient flow.

The successful candidate will display leadership and problem-solving skills, with a Monday-Friday schedule and no call, nights, weekends, or holidays.

Qualifications

• 2+ years of hospital or medical office experience required.
• Surgery scheduling experience preferred.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet fast-paced demand.

Responsibilities

• Maintain the daily surgery schedule and manage scheduling processes.
• Coordinate with doctors' offices and OR staff to ensure smooth operations.
• Resolve scheduling conflicts with strategy and strong customer service.
• Demonstrate leadership and clear communication in a two-center ASC.

Skills

Phone etiquette

Communication

Customer service

Time management

Medical terminology

Education

High School Diploma or GED

Job description

Endoscopy Center of South Sacramento has an opening for a Surgery Scheduler.

At Endoscopy Center of South Sacramento, we believe health and care are inseparable. We are an Ambulatory Surgery Center (ASC) providing Gastroenterology procedures in a high-quality, service oriented environment.

What You Will Do (Job Summary):

The Surgery Scheduler plays a vital role in a successful surgical procedure. The Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff.

The successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

This position will cover 2 centers - Endoscopy Center of South Sacramento and Sacramento Midtown Endoscopy Center.

Monday-Friday work schedule

NO call required

NO Nights, NO Weekends, NO Holiday work hours

The starting pay range is $25 - $29/hour, depending on experience

This is not a remote work position. This position will be based in the Endoscopy Center of South Sacramento and may require travel to our Sacramento Midtown Endoscopy Center location.

What We Offer

(subject to employee status)

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Required Skills:

EDUCATION, TRAINING AND EXPERIENCE

• High School Diploma or GED
• 2+ years of hospital or medical office experience required.
• Surgery scheduling experience preferred
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Must be able to communicate verbally and non-verbally in a professional way
• Ability to use time wisely in preparing work area to meet fast-paced demand
• Professional appearance
• Strong medical terminology experience

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.