Surgery Scheduler

CLS Health; Pasadena (TX); On-site; USD 50,000 - 59,000; Full time

Job summary

CLS Health is looking for a detail-oriented Surgery Scheduler to join their team. This role focuses on coordinating surgical appointments, ensuring accurate patient information, and liaising with medical staff to provide excellent patient care. Ideal candidates have experience in healthcare scheduling and strong communication skills.

Benefits

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Minimum of 2 years’ experience in healthcare scheduling.
• Experience contacting insurance providers and verifying insurance.
• Familiarity with managed care contract requirements.

Responsibilities

• Coordinates all aspects of surgical scheduling.
• Obtains and inputs accurate registration data.
• Confirms patients’ insurance provider and obtains prior authorizations.

Skills

Verbal communication

Written communication

Interpersonal skills

Critical thinking

Education

High School Diploma

Job description

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About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

Job Summary

We are seeking a detail-oriented and highly organized Surgery Scheduler to join our healthcare team. The Surgery Scheduler is responsible for coordinating all aspects of surgical scheduling to ensure smooth operations, efficient resource use, and excellent patient care. This role serves as a liaison between patients, physicians, and surgical staff.

Responsibilities

• Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
• Obtains and inputs accurate registration data, such as patient demographics, insurance information, and clinical data.
• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves
• Performs insurance eligibility and verification as well as pre-service collections for scheduled and unscheduled services.
• Enters notes/special instructions needed for scheduling in the electronic medical record.
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
• Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
• Ensures patients have proper medical clearance and pre-surgical testing as needed.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Ensures completion of assessment for advance directive, including DNR when applicable.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
• Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office staff and hospital personnel.
• Assists other members of the department as needed.
• Perform other duties as assigned.
• May travel to other CLS clinics as needed.
  
  

Benefits

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
  
  

Requirements

• Minimum of a High School Diploma
• Minimum of 2 years’ experience in healthcare scheduling, or equivalent combination of education and experience.
• Minimum of 2 years’ experience contacting insurance providers and verifying insurance.
• Experience in Pain management clinic is a plus
• Familiarity with managed care contract requirements as they pertain to pre-cert and authorization processes.
• Medical terminology experience and applicability
• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
• Critical thinking skills and a positive attitude essential.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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