Senior - Surgical Scheduler

Davita Inc.; Scottsdale (AZ); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare organization in Arizona seeks a SR Scheduler-Surgical to manage surgical scheduling and coordinate patient care. This role includes responsibilities for patient registration, insurance verification, and ensuring all resources are available for surgical procedures. Candidates should have relevant healthcare scheduling experience and a passion for improving patient experiences.

Qualifications

• 1 year of related experience in healthcare scheduling/clerical.
• Knowledge of health care plan requirements.
• May require completion of medical terminology class within 6 months of hire.

Responsibilities

• Schedules surgeries and high level procedures.
• Registers patients and gathers essential information.
• Verifies resources and coordinates schedules with departments.

Skills

ICD10 coding

CPT coding

Customer service skills

Data entry

Education

Associate's Degree in related healthcare field

High School Diploma or GED

Job description

Overview

Remote position

must reside in Arizona

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Job Summary
A SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. Gathers and records financial and insurance information. Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills.
Essential Functions

• Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests. May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services. May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed.
• Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement. Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non-compliant penalties to patient, hospital and physicians. Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable). Processes pre-registration accounts 24 - 48 hours prior to patient's admission and initiates patient's medical record. Distributes registration documents to appropriate staff/department. Obtains signatures for patient medical authorization and financial responsibility.
• Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care. Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow. Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines. Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc. Performs other duties as assigned.

Education

• Associate's Degree in related healthcare field. Medical terminology with specialization in operating room and or central supply - Preferred
• High School Diploma or GED - Required

Experience

• 1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements - Required
• 2 years 2 to 3 years' experience as a scheduler in the healthcare field - Preferred
• Other Operating Room experience preferred. Previous data entry/data management experience - Preferred

Licenses and Certifications

• May require completion of medical terminology class within 6 months of hire - Required