Surgery Scheduler

OSF HealthCare; Ottawa (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join OSF HealthCare as a Surgery Scheduler where you will assist patients and their families throughout the surgical process. Your role will involve scheduling, making reminder calls, and ensuring seamless communication regarding procedures. Ideal candidates are customer-focused with clinical experience and strong communication skills. This full-time, hourly position offers competitive pay and comprehensive benefits in a supportive healthcare environment.

Qualifications

• High school diploma or GED required.
• 6 months experience in a clinical setting needed.
• Excellent customer service skills and communication abilities essential.

Responsibilities

• Assist and support patients throughout the procedure process.
• Schedule procedures and pre-op appointments efficiently.
• Manage provider referrals and obtain prior authorizations.

Skills

Customer service

Verbal communication

Written communication

Typing

Filing

Telephone skills

Basic Microsoft proficiency

Education

High school diploma or GED

Tools

Electronic Medical Record systems

Job description

OSF HealthCare is dedicated to providing Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition, and well-being offerings focused on the whole person and tailored to their current stage of life and career. Click here to learn more about benefits and total rewards at OSF.

Expected pay for this position is $18.80 - $22.12/hour. Actual pay will be determined by experience, skills, and internal equity. This is an hourly position.

Total Rewards

"Your life - our Mission"

Overview

This job is located in Peru, IL

Monday-Friday, 8 a.m. - 5 p.m.

Travel to Ottawa and Princeton will be required.

Position Summary

The Surgery Scheduler assists, informs, and supports patients and their families throughout the entire procedure process. Responsibilities include returning voicemails promptly, scheduling procedures and pre-op appointments, making reminder calls, obtaining prior authorizations, and managing provider referrals via EMR, fax, and phone. The role ensures all pertinent information about upcoming procedures is communicated effectively to patients and relevant parties.

Qualifications

Required Qualifications:

• High school diploma or GED
• Excellent customer service skills demonstrated in previous work experience
• Strong verbal and written communication skills
• At least 6 months experience in a clinical setting
• Typing, filing, and telephone skills
• Basic proficiency in Microsoft applications

Preferred Qualifications:

• Experience with Electronic Medical Record systems
• Completion of a basic medical terminology course within 180 days of employment

OSF HealthCare is an Equal Opportunity Employer.

About the Company

OSF HealthCare is a not-for-profit Catholic health organization operating hospitals and healthcare facilities in Illinois and Michigan.

Notice

Talentify is committed to equal employment opportunity. Qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations are available for applicants with disabilities. Contact [e-mail] or call 407-000-0000 for assistance.

All new hires must complete Form I-9 and provide proof of identity and U.S. work authorization. An Automated Employment Decision Tool (AEDT) will assess skills and responses. For NYC applicants, an alternative process or accommodation can be requested at [e-mail] or 407-000-0000.