Surgery Scheduler

Astera Cancer Care; Echols Hill (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Clearview Cancer Institute in north Alabama is seeking a Surgery Scheduler to coordinate appointments for a surgeon, extenders, labs, and imaging. The role involves confirming visits, maintaining physician schedules, answering calls, routing messages, and greeting patients in a busy oncology/hematology clinic.

This non-supervisory position requires a high school diploma and at least 1 year of medical office experience, with the ability to multitask and communicate clearly in a high-volume

Qualifications

• Must be able to multi-task and be committed to patient care.
• Strong communication skills, both verbal and written.
• Ability to interact with a variety of people and handle stress.

Responsibilities

• Schedule appointments for physician, extender, labs, scans, etc.
• Confirm patient appointments and maintain schedules.
• Answer phones and direct calls to appropriate staff; route messages and documents.
• Greet patients and direct them to staff; operate office equipment and software as needed.
• Perform clerical and administrative functions and transmit information as needed.

Skills

Patient scheduling

Multi-tasking

Clear communication

Customer service

Education

High School Diploma or equivalent

Tools

Office software (Word/Excel)

Job description

Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.Job Description:Job PurposeThe purpose of the Surgery Scheduler is to schedule patients for a specific surgeon. This includes scheduling appointments, follow-ups, and rescheduling missed appointments.Essential Job FunctionsSchedule appointments for patients to see physician, extender, labs, scans, etc.Confirm patient appointments.Maintain office schedules for the physicians and extenders.Answer telephones and direct calls to appropriate staff.Receive and route messages and documents as needed.Greet patients, ascertain purpose of visit, and direct them to appropriate staff.Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications as needed to do work assigned.Perform various clerical and administrative functions as needed.Transmit information or documents as needed, using computer, mail, or facsimile machine.Other duties as assigned.QualificationsMust be able to multi-task and have a commitment to excellence in patient care.Must be sensitive to patients and their needs.Must be able to interact with a variety of people.Must be able to handle stress.Must be able to communicate clearly and effectively both verbally and in written form.Education/ExperienceMust have a high school diploma or equivalent. At least (1) year experience in a medical office environment required.Working conditionsThis position works in the scheduling department of a busy oncology/hematology clinic. Patient interaction is required.Physical requirementsThis position requires that the employee be able to sit at a computer for up to eight hours a day. Heavy phone usage is also required.Direct reportsThis is not a supervisory position.