Surgery Scheduler

FRANCISCAN SURGERY CENTER, LLC; Carmel (IN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

FRANCISCAN SURGERY CENTER, LLC is seeking a full-time front office coordinator in Carmel, IN. The role involves coordinating surgeons' workflow, scheduling surgeries, appointments, procedures, and related testing while maintaining patient information.

Responsibilities include managing physician schedules, coordinating paperwork, handling insurance verifications, and ensuring HIPAA compliance. In-person work Monday–Friday with appropriate benefits provided.

Qualifications

• High School Diploma or GED required
• Medical terminology knowledge with 1 year experience required
• EHR systems experience with 1 year required
• Medical terminology or coding experience preferred

Responsibilities

• Coordinate and schedule surgeries, follow-up appointments, procedures, and testing as designated by physicians.
• Maintain knowledge of physicians' schedules to align surgeries with availability.
• Schedule surgeries based on physician volume and turnaround times.
• Identify scheduling barriers and implement solutions to improve results.
• Interact with patients, physicians, and staff with timely information and courtesy.
• Coordinate, process and route all paperwork to meet requirements.
• Ensure efficient telephone communication and document workflows.

Skills

Medical terminology

EHR systems

Interpersonal skills

Planning & organizing

Attention to detail

Education

High School Diploma / GED

Tools

Windows software

Practice Management

Job description

Responsible for coordinating physicians' workflow including: surgery scheduling, appointment scheduling, procedure, and all testing scheduling; maintains patient information. Performs other medical front office functions as needed.

JOB DETAILS

• Job Type: Full-time
• Medical Specialty: Surgery
• Schedule: Monday to Friday
• Ability to Commute: Carmel, IN 46032 (Required)

RESPONSIBILITIES & DUTIES

• Coordinates and schedules surgeries, follow-up appointments, procedures, and all testing as designated by physicians.
• Remains knowledgeable of physicians’ schedules at all times to ensure surgeries and procedures are scheduled in conjunction with their schedules.
• Schedules surgeries based on physician volume maintaining appropriate standard turnaround times.
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely, and responsive information.
• Demonstrates courtesy and helpfulness towards officers, co-workers, patients, and their families.
• Coordinates, processes, and routes all paperwork as required to meet physician and facility requirements.
• Ensures efficient telephone communication. Documents work processes as required. Follows all written protocols and procedures.
• Verifies insurance benefits of patients and authorizations as required.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establishes and maintains effective working relationships with physicians, staff, and management.
• Follows established surgery center procedures in the performance of all job duties to ensure a safe work environment.
• Adheres to policies regarding safety, confidentiality, and HIPAA guidelines.

REQUIREMENTS & QUALIFICATIONSEducation

• High School Diploma / GED (Required)

Experience

• Medical terminology: 1 year (Required)
• EHR systems: 1 year (Required)
• Medical terminology or coding (Preferred)

Skills

• Skill of intermediate-level competence in windows-based computer software system.
• Skill in planning, organizing, and adhering to timelines.
• Skill in applying universal precautions.
• Skill in interpersonal relationships with patients, their families, physicians, and co-workers.

Knowledge & Abilities

• Analytical ability to comprehend relationships of various tasks and data in Electronic Health Records and Practice Management System.
• Ability to ensure quality in patient care.
• Ability to work effectively as a team member with staff.
• Ability to perform detailed tasks in busy environment.
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have at least 1 year of experience with surgery scheduling and EHR systems, full-time availability (Mon–Fri) to work in person in Carmel, IN?