Surgery Scheduler

Talentify; Asheville (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement plan

Health Insurance

Dental Insurance

Vision Insurance

Flexible spending account

Health savings account

Paid time off

Holiday Pay

Employee Assistance Program

Life Insurance

Short Term Disability

Long Term Disability

Pet Insurance

Milestone Bonus Program

Non-discrimination notice

Job summary

EmergeOrtho, P.A. is seeking a Surgery Scheduler for our Arden & McDowell offices in North Carolina.

The role involves coordinating pre-operative and post-operative appointments, collecting patient information, verifying insurance, and ensuring accurate documentation to support timely scheduling of surgeries. Ideal candidates will have at least two years in patient services within healthcare, proficiency with MS Office, and a detail-oriented approach to coordination with physicians and care

Qualifications

• High school diploma or equivalent required; clinical certification preferred.
• Minimum two years of patient service experience in healthcare.
• Basic knowledge of medical terminology and anatomy.
• Knowledge of lab/diagnostic tests and related paperwork.
• Experience with managed care basics and Medicare population.
• Proficient with email, internet apps and Microsoft Office.
• Familiarity with practice management and word processing software.
• Demonstrates integrity, professionalism and confidentiality.
• Excellent communication skills in person, in writing and by phone.
• Strong documentation skills.

Responsibilities

• Schedules surgeries and posts procedures for patients.
• Obtains accurate patient information for procedure documentation.
• Collaborates with the patient’s physician and specialists for medication recommendations per ASRA guidelines.
• Delivers detailed pre/post-surgery instructions per clinical protocol.
• Maintains open, professional communication with the physician care team.
• Ensures medical records reflect patient communications and plan of care.
• Obtains prior authorization for services.

Skills

Communication skills

Medical terminology

Documentation skills

Confidentiality

Microsoft Office

Professionalism

Patient service mindset

Education

High school diploma or equivalent

Clinical certification

Tools

Practice management software

Word processing software

Job description

Bring Compassion to the Blue Ridge Region: Surgery Scheduler Wanted!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Blue Ridge region is currently seeking a dedicated Surgery Scheduler to join their team at our Arden & McDowell office locations. The Surgery Scheduler is responsible for scheduling and posting patient surgeries. Coordinates pre-operative and post-operative appointments in an efficient and timely manner. Provides an accurate collection of patient information to facilitate the scheduling of surgery based on the priority of the patient’s need. Verifies patient insurance and eligibility status prior to the scheduled surgery date.

Why Join EmergeOrtho?

• Hiring Immediately - Start your journey with us right away!
• Great Team - Be part of a collaborative, patient-focused team
• Excellent Benefits - Comprehensive health, dental, vision, and more

Who Should Apply?

If you're organized, thrive in a fast-paced medical setting, and are passionate about helping patients navigate their surgical journey, we want to hear from you! Be part of something bigger -

Qualifications and Experience

• High school diploma or equivalent
• Clinical certification preferred
• Minimum two years of patient service experience in a healthcare setting
• Basic knowledge of medical terminology and anatomy
• Knowledge of lab/diagnostic tests and associated paperwork
• Working knowledge of managed care basics, and experience working with a managed care and Medicare population
• Comfortable using email, interacting with Internet applications and other computer programs- including Microsoft Office
• Knowledge of practice management and word processing software
• Ability to act with integrity, professionalism, and confidentiality
• Excellent communication skills in person, in written correspondence, and over the phone
• Excellent documentation skills

Responsibilities include, but are not limited to, the following

• Ensures timely communication with patients regarding the plan of care and scheduling of services
• Obtain accurate patient information for procedure documentation
• Work in partnership with the patient’s primary care physician or specialist to obtain medication recommendations in compliance with ASRA guidelines
• Present patients with detailed instructions, outlined in the clinical protocol related to surgery
• Maintain an open line of professional communication with the physician care team regarding patient needs
• Ensures documentation in the medical record accurately reflects patient communication and plan of care
• Obtain prior authorization for services

Other

• Follows all applicable department and practice policies and procedures
• Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
• Maintains detailed knowledge of practice management and other computer software as it relates to job function
• Attends all regular meetings
• Performs other duties as required and assigned by the Manager, including schedule changes and travel to office locations as assigned

EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.

We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/

Benefits:

• 401(k) Retirement plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible spending account
• Health savings account
• Paid time off
• Holiday Pay
• Employee Assistance Program
• Life Insurance
• Short Term Disability
• Long Term Disability
• Pet Insurance
• Milestone Bonus Program
• For more information: https://emergeortho.com/jobs-in-healthcare/our-benefits/

Note: Available benefits based on hours worked per week.