Surgery Sales Consultant

Weiler Plastic Surgery; Baton Rouge (LA); On-site; USD 50,000 - 80,000; Full time

Job summary

Weiler Plastic Surgery in Baton Rouge seeks a Surgical Sales Consultant to support surgeons and staff, proficiently managing patient interactions and lead follow‑ups. You will gain a deep understanding of surgical, injectable, and aesthetic services, while using EMR and sales tools to drive conversions.

Travel to Metairie and other Louisiana locations is required, with a typical full‑time schedule Monday–Friday, 8:30AM–5:00PM, supporting a growing practice across multiple cities.

Qualifications

• Minimum: Previous sales experience with a proven track record.
• Preferred: BS in business, marketing or related field.
• Preferred: Previous customer service experience.

Responsibilities

• Develop strong knowledge of all surgical, injectable, and aesthetic procedures offered and convey knowledge to patients and staff.
• Efficiently use EMR systems and sales tracking software to monitor leads and conversions.
• Handle phone discussions with patients, resolve complaints, and nurture leads through follow-up processes.
• Assist in surgical consultation process for surgeons and plan/schedule procedures, create quotes, discuss fees with patients.
• Track conversion KPIs and support marketing with brand promotion and event execution.

Skills

Sales experience

Customer service

Communication

Lead management

Education

BS in business, marketing or related field

Tools

Electronic Medical Records (EMR)

Sales tracking software

Job description

Weiler Plastic Surgery Group is looking for an enthusiastic and driven Surgical Sales Consultant to join our team at our Baton Rouge office!Our practice includes locations in Baton Rouge, Prairieville, Hammond, Covington, Denham Springs, Slidell, Metairie & Lafayette. As we continue to grow, we are looking for a Surgical Sales Consultant to help us strengthen our brand by supporting our surgeons, sales team, and office staff. The right candidate has a passion for creating amazing patient experiences through professional and genuine interactions.Role and ResponsibilitiesDevelop a strong knowledge of all surgical, injectable, and aesthetic procedures we offer, being able to effectively and enthusiastically transfer knowledge to patients and staff.Efficiently use electronic medical records, sales tracking software, and lead management.Professionally handle phone discussions with potential/existing patients and effectively resolve patient complaints.Answer inquiries and nurturing leads; converting prospective patients and properly executing follow-up processes.Assist in surgical consultation process for surgeons.Plan and schedule patient surgical procedures, create quotes, and discuss fees with patients.Converting prospective patients and properly executing follow up process.Track and evaluate conversion success to achieve and surpass key performance indicators (KPIs).Assist marketing team with brand promotion and event execution.Understand day to day procedures and processes of all service and product lines.Willing to travel to multiple locations if needed.Minimum Education and Experience RequirementsRequired: Previous sales experience with a proven track record.Preferred Education or ExperiencePreferred: BS in business, marketing or related field.Previous customer service experience.Schedule & Location:Full TimeHours: Monday-Friday | 8:30AM-5:00PMBaton RougeTravel to Metairie and/or other Louisiana locations at least twice a week.Physical RequirementsProlonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at a time.