Medical Front Desk & Scheduling Specialist II

University of Maryland Faculty Physicians, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 23,000 - 35,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. is seeking a Medical Practice Representative II- Surgery for the UMB Baltimore area. The role handles front desk duties, patient registration, scheduling, and insurance verification in a busy medical office.

The position requires 2–3 years of medical office experience, familiarity with billing systems, and ability to manage co-pays and balances while supporting the revenue cycle. This is a full-time, on-site opportunity in Baltimore, MD.

Qualifications

• Front desk duties and clerical tasks in a medical office.
• Experience with payer contracts, policies, and best practices.
• Knowledge of scheduling, registrations, and pre-visit workflows.
• Familiarity with revenue cycle processes including collections and posting.

Responsibilities

• Register patients, verify demographics and insurance.
• Schedule patients for evaluations and re-evaluations.
• Collect co-pays and post payments accurately in the system.
• Explain patient responsibilities and referral requirements during check-in.

Skills

Front desk

Medical office experience

Billing knowledge

Insurance verification

Cash collection

Scheduling

Education

High school diploma or GED

Tools

GE Front Desk

GE Practice Management System

EPIC (or similar)

Job description

University of Maryland Faculty Physicians, Inc. is seeking a Medical Practice Representative II- Surgery for the UMB Baltimore area. The role handles front desk duties, patient registration, scheduling, and insurance verification in a busy medical office.

The position requires 2–3 years of medical office experience, familiarity with billing systems, and ability to manage co-pays and balances while supporting the revenue cycle. This is a full-time, on-site opportunity in Baltimore, MD.