Surgery Front Desk & Patient Services Coordinator

AtlantiCare; Egg Harbor Township (NJ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Job summary

AtlantiCare is seeking a Client Services Representative to support front-desk operations across hospital and ambulatory settings. You will schedule patient appointments, collect insurance data, enter client information into the system, and share accurate financial information with patients.

This role emphasizes quality customer service and cooperation within a team. Ideal candidates have a high school diploma and 1-3 years of office experience, preferably in healthcare, with familiarity in

Qualifications

• High school diploma or equivalent required.
• 1-3 years office experience required, preferably in a medical setting.
• Minimum 1 year insurance related experience; ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency with Clinical Applications; training provided as needed.

Responsibilities

• Greet and assist patients at the front desk and direct them as needed.
• Schedule patient appointments in a timely and organized manner.
• Enter client information into electronic health records accurately.
• Provide accurate financial information to clients and handle insurance questions.

Skills

Office experience

Medical terminology knowledge

Customer service

Education

High school diploma or equivalent

Tools

Clinical Applications

ICD-10 coding

Job description

AtlantiCare is seeking a Client Services Representative to support front-desk operations across hospital and ambulatory settings. You will schedule patient appointments, collect insurance data, enter client information into the system, and share accurate financial information with patients.

This role emphasizes quality customer service and cooperation within a team. Ideal candidates have a high school diploma and 1-3 years of office experience, preferably in healthcare, with familiarity in