Surgery & ENT Admin Specialist - Patient-Focused Impact

Universal Health Services, Inc.; Washington (District of Columbia); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical/dental/vision plans

401(k) with company match

SoFi student loan refinancing

Educational assistance

Career advancement opportunities

Job summary

Capital Medical Group, an IPM/UHS subsidiary in Washington, DC, seeks an Administrative Assistant to support the Surgery/ENT practice and provide clinical and administrative support to patients and providers.

The role involves coordinating schedules, medical records, insurance authorizations, and patient communications while ensuring HIPAA compliance and high-quality patient care. A healthcare background is required with strong organizational skills.

Qualifications

• Minimum of three (3) years of administrative experience in a healthcare setting.
• Experience with patient scheduling, medical records, insurance authorizations, and referrals.
• Surgical scheduling or physician practice experience preferred.
• Strong organizational, communication, and computer skills.
• Knowledge of medical terminology.

Responsibilities

• Schedule patient appointments, surgical procedures, and coordinate cases across multiple facilities.
• Coordinate pre- and post-operative requirements, including clearances, testing, referrals, records, and patient instructions.
• Obtain and maintain medical records, diagnostic results, and surgical documentation.
• Manage patient calls, correspondence, medical records requests, faxes, and other incoming documentation.
• Verify patient demographics, insurance benefits, and surgical information.
• Coordinate surgical authorizations, referrals, pre-certifications, and workers’ compensation approvals.
• Communicate with physicians, hospitals, referring providers, insurance carriers, and patients to coordinate care.
• Assist with FMLA/disability paperwork and physician administrative needs.
• Track physician licenses and credentials and coordinate meetings as needed.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Computer skills

Medical terminology

Education

High school diploma or equivalent

Job description

Capital Medical Group, an IPM/UHS subsidiary in Washington, DC, seeks an Administrative Assistant to support the Surgery/ENT practice and provide clinical and administrative support to patients and providers.

The role involves coordinating schedules, medical records, insurance authorizations, and patient communications while ensuring HIPAA compliance and high-quality patient care. A healthcare background is required with strong organizational skills.